Arcus FM in Redditch is seeking a Customer Resolution Agent to be the first point of contact for escalations and complaints from internal and external customers, managing end-to-end work order resolutions within SLAs. You will handle calls, emails and requests with organisation, attention to detail and confidentiality, delivering solutions and driving customer satisfaction.
This 40-hour per week role runs across 7am–7pm over 7 days, with a salary of £29,256 per year plus a benefits package
#J-18808-Ljbffr
Customer Escalations Specialist in Redditch employer: Arcus FM
Arcus FM is an excellent employer, offering flexible hours and immediate start opportunities for the In-Store Cleaner role at Sainsbury's Blackhall store in Edinburgh. With a commitment to high standards and employee development, we provide full training and a supportive work culture that values teamwork and safety. Our competitive pay and overtime options make this a rewarding position for those seeking meaningful employment in a dynamic environment.
