At a Glance
- Tasks: Manage client accounts, drive service excellence, and identify growth opportunities.
- Company: Join Arcus FM, a dynamic company in the facilities management sector.
- Benefits: Competitive salary, car allowance, bonus scheme, and generous leave.
- Why this job: Make a real impact by improving services and building strong client relationships.
- Qualifications: Experience in account management and facilities maintenance required.
- Other info: Access to training, health plans, and employee discounts.
The predicted salary is between 50000 - 63000 £ per year.
Arcus FM are recruiting for a Regional Manager that will cover the North West, where the successful candidate will be responsible for the management of our clients designated accounts. You will be responsible for budget management, ensuring collaboration with internal and external stakeholders to ensure effective delivery, and identifying future opportunities for growth.
Compensation
- Salary: Up to £62,919 per annum, depending on experience
- Car allowance: £5,549 per annum
- Up to 10% discretionary bonus scheme, subject to achievement of targets
- 25 days annual leave, plus bank holidays
Responsibilities
- You’ll be accountable for the delivery of services across the regional portfolio, undertaking regular meetings with key stakeholders and reviewing the services being provided to ensure value for money and service excellence are being delivered.
- You’ll develop and build long-term relationships with client management and key stakeholders, delivering value and great service on the areas that matter to them.
- Responsible for driving a culture of continuous improvement through the facilities function, you will identify and implement improvements to current practices and ensure continuous development and performance improvement over the life of the contract.
- Other responsibilities include:
- Writing up the annual regional manager surveys completed by the operational delivery team and provide to the client in an agreed format.
- Ensuring the key statutory compliance measures are delivered.
- Assisting the Operations Director in the execution of a cohesive operations strategy that supports the business plan.
- Identifying opportunities with the client to increase revenue and develop associated options/plans.
- You will also contribute to the decisions made by senior management team to ensure the future success of the strategic vision of operations within the organisation.
Requirements
- Applicants should have demonstrable high-level account management experience within the FM sector, and a track record of managing operations or facilities maintenance for multi-site commercial building environment.
- The role will also require:
- Experience managing clients and stakeholders at senior levels.
- Experience leading and managing an operational and field-based management.
- Track record of delivering continuous process improvement, developing performance improvement tools and processes.
- Experience in strategic planning and execution, formulating policy, and developing and implementing new strategies and procedures.
- Experience of managing and motivating staff through periods of change and business growth.
- Extensive knowledge of Hard Services and contractor management.
- Understanding of KPIs and performance management.
- Knowledge in areas of financial planning and control, and strategic decision making.
- Understanding organisational requirements and systems in the areas of quality management, health and safety, legal compliance, environmental policies and general duty of care.
Benefits
- Life Assurance
- Access to state-of-the-art training academy
- Funded Training Sponsorship Scheme
- Refer a Friend reward scheme
- Cycle to Work Scheme
- Health Cash Plan
- Up to 10% off B&Q/ Trade Point
- 20% off Nuffield Fitness and Wellbeing Centres
If you feel you have the skills and experience needed, please submit your application by clicking on the ‘apply’ button.
How to apply?
If you have mobilisation experience and you’re looking to be a part of a growing company! Submit your application today by clicking on the ‘APPLY’ button.
Regional Account Manager in Nottingham employer: Arcus FM
Contact Detail:
Arcus FM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Account Manager in Nottingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the FM sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research Arcus FM and understand their values and services. Think about how your experience aligns with their needs, especially in managing client relationships and driving continuous improvement. Practice common interview questions so you can showcase your skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making a lasting impression. Mention something specific from your conversation to remind them of your fit for the role. It shows you're genuinely interested and proactive!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application directly. Plus, it helps us keep track of your application and ensures you’re considered for the role. So, hit that ‘APPLY’ button and let’s get you started on this journey!
We think you need these skills to ace Regional Account Manager in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in account management and facilities maintenance, and don’t forget to mention any relevant qualifications. We want to see how you fit into our vision!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Regional Account Manager role. Share specific examples of your past successes and how they relate to what we’re looking for.
Showcase Your Stakeholder Management Skills: Since this role involves working with clients and stakeholders at senior levels, make sure to highlight your experience in building relationships and driving collaboration. We love seeing how you’ve made an impact in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right people. Don’t miss out on this opportunity!
How to prepare for a job interview at Arcus FM
✨Know Your Numbers
As a Regional Account Manager, you'll need to demonstrate your understanding of budget management and financial planning. Brush up on key metrics related to account performance and be ready to discuss how you've successfully managed budgets in the past.
✨Stakeholder Engagement is Key
This role involves collaboration with various stakeholders. Prepare examples of how you've built and maintained relationships with clients and senior management. Highlight your communication skills and any strategies you've used to ensure effective delivery of services.
✨Showcase Continuous Improvement
Be ready to talk about specific instances where you've driven process improvements. Discuss tools or methodologies you've implemented that led to enhanced performance or service delivery. This will show your commitment to excellence and innovation.
✨Understand the FM Landscape
Familiarise yourself with current trends and challenges in the facilities management sector. Being knowledgeable about hard services, compliance, and health and safety regulations will set you apart. Prepare to discuss how these factors influence your strategic planning.