Workforce Scheduler & KPI/SLA Expert in Redditch

Workforce Scheduler & KPI/SLA Expert in Redditch

Redditch Temporary 31500 - 38500 £ / year (est.) On-site
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At a Glance

  • Tasks: Schedule engineers efficiently while meeting SLAs and KPIs for multiple clients.
  • Company: Join Arcus FM Limited, a dynamic team in Redditch.
  • Benefits: Gain valuable experience in workforce management with a competitive salary.
  • Other info: 6-month FTC with flexible working hours across seven days.
  • Why this job: Make a real difference by optimising schedules and enhancing customer service.
  • Qualifications: Experience in workforce scheduling and strong organisational skills required.

The predicted salary is between 31500 - 38500 £ per year.

Arcus FM Limited in Redditch is seeking an experienced Workforce Scheduling Controller for a 6-month FTC.

You will join our Central Operations Planning team to schedule engineers across multiple clients, ensuring workloads align with agreed SLAs and KPIs.

The role is 40 hours per week, 7am–7pm across seven days.

You must be proactive, resilient, and able to balance urgent deployments with planning efficiency, while maintaining excellent customer service.

Workforce Scheduler & KPI/SLA Expert in Redditch employer: Arcus FM Limited.

Join our dynamic team in Redditch as a Contract Support Coordinator, where you'll play a vital role in ensuring exceptional service delivery within a fast-paced facilities management environment. We pride ourselves on fostering a collaborative work culture that values employee growth, offering comprehensive training sponsorship and a competitive benefits package including a generous holiday allowance and pension scheme. If you're looking for a meaningful career with opportunities to develop your skills while making a real impact, this is the place for you.

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Contact Details:

Arcus FM Limited. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Workforce Scheduler & KPI/SLA Expert in Redditch

✨Get to Know the Local Scene

Temporary roles in logistics and supply chain often rely on local connections. Visit local businesses or warehouses and introduce yourself! You'd be surprised how often work is filled through word of mouth, so put yourself out there.

✨Leverage Industry Events

Look for trade shows, logistics expos, or supply chain seminars happening in your area. These events are goldmines for networking and often feature companies looking for temporary staff. It’s a great way to make a lasting impression!

✨Be Ready to Flex Your Skills

In temporary roles, employers want people who can easily adapt. Brush up on your knowledge of inventory management systems or logistics software—anything that can show you're ready to jump in right away. It will make you stand out!

✨Apply through Our Website!

Don't forget to check our listings at StudySmarter! We often have great temporary roles in logistics and supply chain that you can apply for directly. Getting your application in through our site is a solid step towards landing your next gig!

We think you need these skills to ace Workforce Scheduler & KPI/SLA Expert in Redditch

Workforce Scheduling
KPI Management
SLA Management
Proactivity
Resilience
Planning Efficiency
Customer Service

Some tips for your application 🫡

Show Off Your Logistics Know-How:When applying for a Workforce Scheduler & KPI/SLA Expert in logistics and supply chain, make sure to highlight your relevant skills such as inventory management, procurement knowledge, and experience with logistics software. Tailor your CV to show any specific projects or coursework you've completed that relate to the field—specifics matter!

Flexibility is Key:Since this is a temporary position, it's important to showcase your flexibility in your cover letter. Employers want to know that you can hit the ground running and adapt quickly to changing priorities, so share examples of previous roles where you've shown this adaptability.

Include Certifications and Training:If you have any relevant certifications like a Forklift License or training in supply chain management, make sure these are front and centre in your application. They really can set you apart in the logistics field, especially for a temporary role where employers may prefer someone who's ready to jump straight into the task at hand.

Why You Want This Role:In your cover letter, express why you're interested in this temporary position at Arcus FM Limited.. Use it as a chance to show your enthusiasm for the logistics field and how this experience will help you grow professionally. Remember, it’s about more than just the job—show us you're keen to learn and make a difference!

How to prepare for a job interview at Arcus FM Limited.

✨Know Your Supply Chain Basics

Brush up on fundamental supply chain concepts, like inventory management and logistics strategies. Since this is a temporary role, having a quick grasp of these basics can set you apart and show that you can hit the ground running.

✨Showcase Problem-Solving Skills

Be ready to discuss real-life scenarios where you solved logistics challenges. Interviewers love hearing how you approached issues like delays or order discrepancies, so come prepared with a couple of solid examples that highlight your critical thinking skills.

✨Stay Flexible and Open-Minded

As a temporary candidate, we need to demonstrate adaptability. Be prepared to discuss how you can quickly integrate into different teams and handle diverse tasks. This can really showcase your potential to thrive in a fast-paced environment like logistics.

✨Get Familiar with Logistics Tools

Familiarise yourself with common supply chain management software, such as SAP or Oracle. Mentioning these tools during your interview can impress your interviewer at Arcus FM Limited. and demonstrate your readiness to engage with their systems right away.