Arcus FM Limited in Redditch is seeking a Customer Assurance Agent for a permanent, full-time role. You will work 40 hours per week from 7pm to 7am on a rotating schedule, including weekends, requiring flexibility.
As the go-to person between Helpdesk and Planning, you will manage multiple inboxes, respond to queries, and produce MI reports capturing incidents from fire to water issues. Strong Excel skills, time management, and accuracy are essential.
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Night-Shift Incident & Planning Coordinator in Redditch employer: Arcus FM Limited.
Join our dynamic team in Redditch as a Contract Support Coordinator, where you'll play a vital role in ensuring exceptional service delivery within a fast-paced facilities management environment. We pride ourselves on fostering a collaborative work culture that values employee growth, offering comprehensive training sponsorship and a competitive benefits package including a generous holiday allowance and pension scheme. If you're looking for a meaningful career with opportunities to develop your skills while making a real impact, this is the place for you.
