Arcus FM Limited in Redditch is seeking an experienced Workforce Scheduling Controller to join our Central Operations Planning team. You’ll manage and schedule engineers across multiple clients, ensuring timely responses and adherence to SLAs and KPIs.
You will liaise between engineers and client premises, consider location and priority, and coordinate with helpdesk and operations managers. This role is 40 hours per week, requiring flexibility across 7am–7pm and 7 days.
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KPI-Driven Scheduler & Resource Planner in Redditch employer: Arcus FM Limited.
Join our dynamic team in Redditch as a Contract Support Coordinator, where you'll play a vital role in ensuring exceptional service delivery within a fast-paced facilities management environment. We pride ourselves on fostering a collaborative work culture that values employee growth, offering comprehensive training sponsorship and a competitive benefits package including a generous holiday allowance and pension scheme. If you're looking for a meaningful career with opportunities to develop your skills while making a real impact, this is the place for you.
