Arcus FM Limited in Redditch is recruiting Customer Support Coordinators on a permanent basis. You will be the first point of contact for stores needing assistance, taking reactive calls, creating Work Orders and chasing engineers as required.
You'll work a rotating 40-hour schedule: Mon-Fri (06:00-14:00 / 12:00-20:00) and every other weekend with compensating days off in the week. A can-do attitude, great listening and problem-solving skills are essential.
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Customer Support Coordinator - Frontline Helpdesk & Dispatch in Redditch employer: Arcus FM Limited.
Join our dynamic team in Redditch as a Contract Support Coordinator, where you'll play a vital role in ensuring exceptional service delivery within a fast-paced facilities management environment. We pride ourselves on fostering a collaborative work culture that values employee growth, offering comprehensive training sponsorship and a competitive benefits package including a generous holiday allowance and pension scheme. If you're looking for a meaningful career with opportunities to develop your skills while making a real impact, this is the place for you.
