Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operations across West Midlands and South West England, managing budgets and driving service delivery.
- Company: Join an industry-leading Facilities Management organisation with high-profile clients.
- Benefits: Competitive salary, bonus scheme, car allowance, private medical, and generous annual leave.
- Why this job: Make a real impact by improving service delivery and leading innovative projects.
- Qualifications: Experience in management within Mechanical, Electrical, or Refrigeration services is essential.
- Other info: Dynamic role with opportunities for career development and a focus on safety culture.
The predicted salary is between 54500 - 59000 £ per year.
Operations Manager - covering West Midlands and South West England. Therefore, the successful candidate will live within this area.
You will be working cross-contract with a handful of high-profile clients within an industry leading Facilities Management organisation. As Operations Manager you will be responsible for a regional business unit and will be required to manage all budget and costs across your P&L. You will be responsible for managing reactive day to day works through your Area Support Manager and Managing Engineers and also be expected to drive strategy and the longer term plans for service delivery and future opportunities. The role will be focused on current service delivery to identify improvement areas needed and opportunities to change the way we work.
What You'll Be Doing
- Achievement of service level agreements and key performance indicators through delivery of all contracted services, as per contract.
- Driving performance improvements in customer service, operational services and productivity, through the effective management, training and development of teams.
- Oversee the cost efficiency and profitability and in conjunction with Finance, monitor the financial results and assess cost efficiencies.
- Reinforce ways to ensure competitive advantage through encouraging the delivery of creative and diverse projects.
- Work alongside the HR Business Partner to manage career development of staff to ensure maximum productivity and retention.
- Achieve high standards of H&S and develop safety culture in the business.
OPERATIONAL ACCOUNTABILITIES
- Provide leadership to all direct reports to ensure that all strategic objectives are met and quality standards continue to improve.
- Lead the management team to deliver business objectives.
- Management and control of departmental expenditure within agreed budgets.
- To ensure that all agreed KPI targets are met and that sufficient resource is in place to deliver.
- Work with ‘Parts Team’ to ensure that parts are delivered on a timely basis to achieve high levels of service.
- Analyse stats regularly and forecast any areas of potentially poor performance and put corrective action plans in place.
What We're Looking For
QUALIFICATIONS
- ONC/HNC in an engineering discipline.
- C&G 2391 – Ideal but not essential.
- IOSH Managing Safely or equivalent.
KNOWLEDGE AND EXPERIENCE
- Effective P&L management, delivering profitability.
- People management systems and processes.
- Customer Service standards.
- Developed knowledge of H&S systems, process and procedures.
- A proven track record within a management role in the Mechanical, Electrical and Refrigeration services with the retail sector or FMCG.
- Previous demonstrable management role within a similar industry.
- Have the ability to identify and implement innovative and effective business improvements.
- Regulations relating to services provided.
When you join us you will receive
- Salary: £64,500 - £67,000 (dependent on experience).
- Up to 20% discretionary bonus scheme, subject to achievement of targets.
- Car allowance: £6,936.
- Salary Sacrifice Electric Vehicle Scheme.
- Private Medical (individual).
- Laptop and Mobile.
- Group personal pension scheme of matched contributions between 5% and 6%.
- Life Assurance.
- 25 Days Annual Leave +.
M&E Operations Manager in London employer: Arcus FM Limited.
Contact Detail:
Arcus FM Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it counts.
✨Tip Number 4
Don't forget to follow up after interviews! A simple thank-you email can leave a lasting impression and keep you top of mind. Plus, it shows your enthusiasm for the role and the company.
We think you need these skills to ace M&E Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing budgets, leading teams, and driving performance improvements. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Skills: As an Operations Manager, leadership is key. In your application, emphasise your experience in leading teams and driving strategic objectives. We love to see candidates who can inspire and develop their teams!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Arcus FM Limited.
✨Know Your Numbers
As an Operations Manager, you'll be dealing with budgets and P&L management. Brush up on your financial knowledge and be ready to discuss how you've successfully managed costs in previous roles. Bring specific examples of how you improved profitability or efficiency.
✨Showcase Your Leadership Skills
This role requires strong leadership abilities. Prepare to share stories about how you've led teams to achieve objectives, developed staff, and improved performance. Highlight any training or development initiatives you've implemented that resulted in positive outcomes.
✨Understand the Industry
Familiarise yourself with the Facilities Management sector, especially within the Mechanical, Electrical, and Refrigeration services. Be prepared to discuss current trends, challenges, and opportunities in the industry, and how you can contribute to driving service delivery improvements.
✨Safety First
Health and safety is a key focus for this role. Make sure you understand relevant H&S regulations and be ready to discuss how you've fostered a safety culture in your previous positions. Share examples of how you've ensured compliance and improved safety standards.
