Contract Support Supervisor in London

Contract Support Supervisor in London

London Full-Time 42000 - 49000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and mentor a team, manage processes, and handle escalations.
  • Company: Join a rapidly growing company with ambitious plans.
  • Benefits: Competitive salary, bonus scheme, and generous annual leave.
  • Why this job: Be a key player in a dynamic environment with visibility at the Director level.
  • Qualifications: Strong people management skills and experience in a multi-site business.
  • Other info: Flexible working options and opportunities for professional growth.

The predicted salary is between 42000 - 49000 £ per year.

Do you have experience in managing a team? Do you want to be visible at Director level? Do you want to work for a company with ambitious growth plans? If so, read on to find out more…

We have an opportunity for an experienced Team Supervisor to join us on a permanent basis in Upminster.

What You'll Be Doing

You’ll be leading a small team of coordinators. You’ll be coaching and mentoring new starters and guiding and supporting the current team when required, on any new processes/systems due to new contract wins or changes to the current contracts. You’ll have the ability to create new process documents from scratch for any new processes implemented or make amendments to current processes and deliver them from a training perspective to your team.

As Arcus continues to grow, it’ll be challenging juggling the workload, ever-changing priorities and managing stakeholder expectations, but with your structured, methodical and target driven approach it’ll be second nature. You’ll have the ability to manage the team from both a remote and office-based setting.

You’ll be dealing with various team requirements from shift rotas, holiday management to performance management. You’ll be your team's point of contact for any escalations, where you’ll investigate and resolve the issues arising ensuring stakeholders and your team are happy.

What We’re Looking For

You’ll be a strong people manager who doesn’t shy away from performance management. You’ll be confident, self-motivated with a ‘can-do’ attitude. You’ll have exceptional communication skills using different styles to deliver clear messages at all levels. You’ll find it easy to adapt to change quickly and to the ever-changing priorities.

You’ll currently be working within a similar multi-site business as a Team Supervisor. You’ll have ample knowledge within team management and an understanding of commercial or estimation process is desirable. You’ll have excellent administration and IT skills and be proficient in Excel, and PowerPoint experience is desirable.

When you join us, you’ll receive:

  • Salary: Up to £35,000 depending on experience
  • Up to 4% bonus scheme, subject to achievement of targets
  • 25 days annual leave

Contract Support Supervisor in London employer: Arcus FM Limited.

Join Arcus as a Contract Support Supervisor in Upminster, where you'll be part of a dynamic team that values growth and development. With a strong emphasis on coaching and mentoring, you will have the opportunity to shape your team's success while enjoying a supportive work culture that encourages innovation and adaptability. Our competitive salary, bonus scheme, and generous annual leave reflect our commitment to employee well-being and satisfaction, making us an excellent employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Arcus FM Limited. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Contract Support Supervisor in London

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Contract Support Supervisor role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for those interviews! Research the company and its growth plans, and think about how your experience aligns with their needs. Practise answering common interview questions, especially around team management and performance.

✨Tip Number 3

Show off your skills! Bring examples of your past achievements in team management and process improvements to the interview. This will help you stand out as a candidate who can hit the ground running.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our ambitious team!

We think you need these skills to ace Contract Support Supervisor in London

Team Management
Coaching and Mentoring
Process Documentation
Training Delivery
Performance Management
Stakeholder Management
Adaptability
Communication Skills
Problem-Solving Skills
Administration Skills
IT Proficiency
Excel
PowerPoint

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your team management experience and any relevant achievements that showcase your ability to lead and support a team.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re the perfect fit for the Contract Support Supervisor role. Share specific examples of how you've successfully managed teams and adapted to changing priorities in previous roles.

Showcase Your Communication Skills: Since exceptional communication is key for this role, make sure your application is clear and concise. Use different styles where appropriate to demonstrate your ability to convey messages effectively at all levels.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Arcus FM Limited.

✨Know Your Team Management Skills

Make sure you can clearly articulate your experience in managing teams. Prepare examples of how you've coached and mentored team members, especially in challenging situations. This will show that you’re not just a manager, but a leader who can inspire and support others.

✨Demonstrate Adaptability

Given the ever-changing priorities mentioned in the job description, be ready to discuss how you've successfully adapted to change in previous roles. Share specific instances where you managed shifting workloads or implemented new processes, highlighting your structured and methodical approach.

✨Showcase Your Communication Skills

Exceptional communication is key for this role. Prepare to discuss how you tailor your communication style to different audiences. Bring examples of how you've effectively communicated with stakeholders at various levels, ensuring clarity and understanding.

✨Familiarise Yourself with Relevant Tools

Since proficiency in Excel and PowerPoint is desirable, brush up on these tools before the interview. Be prepared to discuss how you've used them in past roles, whether for performance management, creating reports, or delivering training materials.

Contract Support Supervisor in London
Arcus FM Limited.
Location: London
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