At a Glance
- Tasks: Design and deliver training programs to boost sales productivity and partner engagement.
- Company: Join Arctic Wolf, a leader in cybersecurity with a people-first culture.
- Benefits: Enjoy competitive pay, 28 days leave, equity options, and comprehensive health benefits.
- Other info: Be part of a diverse team committed to innovation and growth.
- Why this job: Make a real impact in a fast-paced environment while driving sales success.
- Qualifications: 7+ years in sales enablement or related roles; strong communication and analytical skills.
The predicted salary is between 47200 - 117600 £ per year.
Location: Newcastle, United Kingdom
Work Model: Office Based
About Arctic Wolf
At Arctic Wolf, we’re on a mission to end cyber risk. As a global leader in security operations, we deliver first-of-its-kind solutions that combine cloud-native security operations technology with concierge-level expertise to help organizations of all sizes detect, respond to, and remediate modern cyber threats. Our Aurora Platform delivers world-class security outcomes by integrating threat detection, response, and compliance into a unified experience. Backed by the industry’s largest Security Operations Center (SOC) footprint and a rapidly growing customer base, Arctic Wolf is defining the future of cybersecurity. We are committed to building a diverse, inclusive, and collaborative workplace where innovation thrives and every team member can make an impact.
About the Role
We are seeking a highly motivated and experienced Senior Sales Enablement Manager to join our growing Sales Enablement team based in Newcastle, UK. This role plays a critical part in driving sales productivity and revenue growth by equipping our sales teams and channel partners with the knowledge, tools, and resources they need to succeed. This is an office role requiring some flexibility. The ideal candidate brings a strong foundation in Customer Success and/or Account Management, combined with the ability to operate both strategically and tactically—designing scalable enablement programs while actively delivering high-impact training and content.
Key Responsibilities
- Design & Deliver Enablement Programs: Develop and execute comprehensive enablement strategies that support onboarding, continuous learning, and role-based development across sales and customer-facing teams.
- Drive Sales Productivity & Pipeline Growth: Partner with Sales Leadership to identify skill gaps, optimize sales processes, and accelerate pipeline progression through targeted enablement initiatives.
- Channel & Partner Enablement: Collaborate with channel and alliances teams to deliver partner-focused training, certifications, and enablement assets that improve partner engagement and contribution to revenue.
- Develop Training & Content: Create high-quality enablement materials including playbooks, training modules, certifications, and sales tools that align with Arctic Wolf’s go-to-market strategy.
- Facilitate Engaging Learning Experiences: Deliver live and virtual training sessions, workshops, and enablement events that drive adoption and measurable behaviour change.
- Cross-Functional Collaboration: Work closely with Product Management, Marketing, Sales, and Customer Success teams to ensure alignment on messaging, product updates, and go-to-market priorities.
- Measure & Optimize Impact: Establish and track key enablement metrics (e.g., ramp time, win rates, deal velocity, new product introduction) to continuously evaluate program effectiveness and inform improvements.
- Support Change Management Initiatives: Help drive adoption of new tools, processes, and product offerings through structured enablement and communication strategies.
Qualifications | Skills & Experience
- Experience: 7+ years of experience in sales enablement, customer success, account management, or a related revenue-facing role. Proven track record of supporting sales teams in a fast-paced, high-growth environment.
- Strategic & Tactical Expertise: Ability to design scalable enablement programs while also executing day-to-day training and content delivery.
- Stakeholder Engagement: Strong interpersonal skills with the ability to influence and collaborate across sales, channel, and cross-functional teams.
- Communication & Facilitation: Excellent written and verbal communication skills; confident in delivering training to diverse audiences.
- Program & Project Management: Highly organized with experience managing multiple initiatives simultaneously and driving them to completion.
- Analytical Mindset: Data-driven approach to enablement with experience using metrics to measure success and optimize outcomes.
- Industry Knowledge: Familiarity with SaaS, cybersecurity, or enterprise technology environments is highly desirable.
Preferred Qualifications
- Experience supporting channel sales motions and partner ecosystems.
- Background in cybersecurity or security operations.
- Proficiency in German (spoken and written).
- Experience with sales methodologies (e.g., MEDDPICC, Challenger, etc.).
- Familiarity with enablement and learning platforms.
Why Join Us?
At Arctic Wolf, we cultivate a collaborative and inclusive workplace that values diversity of thought, background, and culture. Our people-first culture is recognised across EMEA, including being named Great Place to Work – UK for the third consecutive year and recognised as Kununu Top Company – Germany for a fifth year in a row. All Wolves receive a competitive compensation and benefits package, including equity for all employees, 28 days’ annual leave plus 8 bank holidays, paid volunteering days, pension employer match, and a robust Employee Assistance Program with mental health support. Benefits also include a comprehensive private healthcare plan (medical insurance, virtual GP, optical and dental cashback), life insurance (4x basic salary), fertility support, and paid parental leave.
Security Requirements
Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes, and controls to protect the confidentiality, integrity, and availability of AWN business information (in accordance with our employee handbook and corporate policies).
On-Camera Policy
To ensure a fair and engaging remote interview experience, candidates are expected to be on camera during video interviews. We understand that technical or location-related issues may arise; candidates should notify us in advance if accommodations are required.
Please be aware that you need to be eligible to work in the UK. Visa sponsorships are not provided.
Arctic Wolf is an Equal Opportunity Employer and does not discriminate based on race, colour, religion, sex, sexual orientation, national origin, age, disability, genetics, or any other protected status. We are committed to fostering a welcoming, accessible, and inclusive environment and strive to provide reasonable accommodations for candidates and employees with disabilities or other specific needs wherever possible.
If we have sparked your interest, apply here!
The base salary range for this job family is 47,200 to 117,600 GBP annually. This range reflects the base pay the company reasonably expects to offer for this position, aligned to the broader job family base pay structure. Actual base pay may vary based on skills, experience, and location, including job family level. In addition to base pay, Arctic Wolf offers variable incentive compensation, new hire equity grants, and a comprehensive benefits package.
Senior Sales Enablement Manager employer: Arctic Wolf Networks
At Arctic Wolf, we pride ourselves on being a leading employer in the cybersecurity sector, offering a dynamic and inclusive work environment in Newcastle. Our commitment to employee growth is evident through comprehensive training programs, competitive benefits including equity for all employees, and a strong focus on mental health support. Join us to be part of a collaborative culture that values diversity and innovation, where your contributions directly impact our mission to end cyber risk.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Enablement Manager
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Arctic Wolf Networks. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Arctic Wolf Networks before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Senior Sales Enablement Manager
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Arctic Wolf Networks:Your cover letter is your chance to shine! Tell us why you want to work at Arctic Wolf Networks specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Arctic Wolf Networks!
How to prepare for a job interview at Arctic Wolf Networks
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
