Cybersecurity Consultant / Concierge Security Engineer 2 in Newcastle upon Tyne

We’re looking for a Cybersecurity Consultant 2 / Concierge Security Engineer 2 to help us end cyber risk. This role involves collaborating closely with senior security engineers and serving as a client’s primary point of contact for incident-related inquiries.

Responsibilities

• Collaborate closely with senior cybersecurity engineers on real‑world client projects.
• Serve as the primary point of contact for customers regarding security incidents reported by the SOC.
• Analyze structural weaknesses within customer environments.
• Create technical reports and documentation to support customers.
• Troubleshoot security and technical issues with guidance from the team.
• Share basic security best practices with non‑technical contacts.
• Build professional, trust‑based relationships with customers.
• Analyze logs and events to identify patterns or potential threats.
• Continuously develop your skills through mentoring and hands‑on experience.

Profile

Experience: 2–3 years in cybersecurity or related IT fields; familiarity with network security, cloud infrastructure, SaaS tools, and identity management; exposure to risk and vulnerability management. Strong communication skills in English (verbal and written) and an analytical mindset.

Technical Skills (minimum four)

• Networking Basics – Understanding of TCP/IP, subnetting, and common network protocols.
• Operating Systems – Basic knowledge of hardening Windows, Linux, and Unix environments.
• Security Tools – Familiarity with firewalls, antivirus, and IDS/IPS systems.
• Scripting – Basic understanding of Python, Bash, or PowerShell.
• Vulnerability Assessment – Experience using tools like Nmap, Nessus, or OpenVAS.
• Incident Response – Foundational knowledge of managing and responding to security incidents.
• Security Frameworks – Awareness of common frameworks such as MITRE ATT&CK and NIST.

Consultancy Skills

• Strong ability to explain technical topics clearly to non‑technical stakeholders.
• Analytical and solution‑oriented approach to security challenges.
• Professional client interaction and relationship‑building.
• Comfortable documenting policies, procedures, and incident reports.
• Team‑oriented mindset and eagerness to grow professionally.

Benefits

• Equity for all employees.
• 28 days annual leave, 8 bank holidays, and paid volunteering days off.
• Pension plan with employer match.
• Training and career development programs.
• Robust Employee Assistance Program (EAP) with mental health service.
• Comprehensive private benefits plan including medical insurance, virtual GP, optical and dental cashback, life insurance (4x basic salary) and group income protection.
• Fertility support and paid parental leave.

Equal Opportunity Employment

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis protected by law. We also provide accommodations for applicants and employees with disabilities to ensure equal access and participation.

Work Eligibility

Applicants must be eligible to work in the UK. Visa sponsorships are not provided.

Security Requirements

Background checks are required. This position may involve access to information regulated under U.S. export control laws; offer may be conditioned on authorization to receive such technology.