At a Glance
- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and connection to nature.
- Benefits: Enjoy flexible hours, outdoor experiences, and generous employee discounts.
- Other info: Opportunities for growth and learning in a supportive team environment.
- Why this job: Be the face of a brand that inspires others and fosters community.
- Qualifications: Passion for guest service and a love for the outdoors are essential.
The predicted salary is between 12 - 15 £ per hour.
Your Opportunity at Arc'teryx
As we grow across Europe, we're looking for people who lead with curiosity, learn by doing and want a long‑term path in retail. At Arc'teryx we believe there's always a better way and that guides how we develop our teams, and our "Leave It Better" spirit shapes the way we work.
Our Product Guides grow through hands‑on learning, steady coaching and opportunities across stores, regions and teams. We're looking for a passionate Product Guide (all genders) to join our team at our Store in Battersea. You're the face of our brand – bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.
Core Responsibilities- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction – sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc'teryx ambassador, you represent our values both in‑store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks - you help make sure everything flows.
Life in Our Stores
You'll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands‑on, thoughtful and rooted in connection to the outdoors and community.
Qualifications- Guest‑Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: You take responsibility, stay self‑motivated, and love solving problems. You seek smart solutions, even when they're not the easiest.
- Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement – for yourself and those around you.
- Language Skills: Fluency in both the local language and English is essential.
- Flexibility: Willingness to work key retail periods and ability to lift up to 30 lbs as needed.
Part Time – 10‑30 hours per week (2‑4 days a week)
Compensation: Hourly
Benefits- LIVE IT – Time and space to connect with nature and pursue a purposeful life
- Scheduling Support – Predictable scheduling/rota planning that supports team balance
- Arc' Adventure – An employee recognition program offering outdoor experiences
- Growth & Learning – Access to leadership training, skill‑building workshops and career development programs
- Wellbeing Resources – Support programs that promote physical, mental and financial wellbeing
- Gear Access – Generous employee purchase program + industry pro deals
- Care & Repair – Access to product care guidance and repair services aligned with our ReBIRD commitment
*Benefits may vary by role and location
Product Guide (Sales Associate) - Part Time | Battersea (M/F/D) employer: ARC'TERYX
At Arc'teryx, we pride ourselves on being an exceptional employer that fosters a vibrant work culture rooted in curiosity and connection to the outdoors. Our Battersea store offers passionate individuals the chance to grow through hands-on learning, receive steady coaching, and engage in meaningful guest interactions, all while enjoying benefits like predictable scheduling, access to outdoor experiences, and generous employee discounts. Join us to be part of a community that values personal growth, teamwork, and a commitment to leaving the world better than we found it.
StudySmarter Expert Advice🤫
We think this is how you could land Product Guide (Sales Associate) - Part Time | Battersea (M/F/D)
✨Tip Number 1
Get to know the brand inside and out! Familiarise yourself with Arc'teryx products and values. When you walk into that interview, your passion for the outdoors and the brand will shine through, making you a memorable candidate.
✨Tip Number 2
Practice your storytelling skills! Think of ways to share your personal experiences with the outdoors and how they relate to the role. This will help you connect with the interviewers and show them you're not just about selling gear, but about creating meaningful guest experiences.
✨Tip Number 3
Be ready to demonstrate your problem-solving skills. During the interview, think of examples where you've tackled challenges in previous roles or even in outdoor adventures. This shows you own your impact and are ready to contribute positively to the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and genuinely interested in joining the Arc'teryx family. Don’t miss out on this opportunity!
We think you need these skills to ace Product Guide (Sales Associate) - Part Time | Battersea (M/F/D)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the outdoors and our products shine through. We want to see that you genuinely connect with what we do at Arc'teryx!
Be Authentic:Don't be afraid to show your personality! We value authenticity, so share your unique experiences and how they relate to our brand values. This is your chance to stand out!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Product Guide. Highlight relevant skills and experiences that align with the responsibilities mentioned in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at ARC'TERYX
✨Know the Brand Inside Out
Before your interview, dive deep into Arc'teryx's values and products. Familiarise yourself with their 'Leave It Better' spirit and how it shapes their community. This will not only show your passion but also help you connect your personal experiences with the brand's ethos.
✨Showcase Your Guest-Centric Mindset
Prepare examples of how you've delivered exceptional guest experiences in the past. Think about times when you solved problems or went above and beyond for a customer. This will demonstrate your commitment to fostering brand loyalty and your ability to create meaningful connections.
✨Embrace Curiosity and Learning
During the interview, express your eagerness to learn and grow within the role. Share instances where you've taken the initiative to learn something new or improve a process. This aligns perfectly with the company's focus on hands-on learning and continuous improvement.
✨Be Ready for Practical Scenarios
Expect to discuss how you'd handle specific situations in-store, such as assisting a guest with product selection or managing inventory. Practising these scenarios beforehand will help you articulate your thought process and problem-solving skills effectively.
