At a Glance
- Tasks: Lead a passionate team, elevate guest experiences, and drive store operations.
- Company: Join Arc'teryx, a brand that values curiosity and outdoor passion.
- Benefits: Enjoy competitive salary, predictable scheduling, and generous employee perks.
- Other info: Opportunities for growth and skill-building in a supportive environment.
- Why this job: Make a real impact in retail while connecting with nature and community.
- Qualifications: 1+ years of leadership experience and a passion for exceptional guest service.
The predicted salary is between 30000 - 40000 € per year.
Your Opportunity at Arc’teryx
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work.
Our Leads grow through hands‑on learning, steady coaching and opportunities across stores, regions and teams. For our Store in Manchester, we are hiring a passionate Lead (all genders) to lead a talented team of 8 Product Guides alongside the Store Management team. You bring energy and purpose to every part of the store – guest experience, product, people, and operations. Passionate about the outdoors, you live the lifestyle and share it authentically. You lead with care, push for bold goals, and celebrate progress. Together, we leave it better.
As an Arc’teryx Lead, here’s what you’d be doing:
- Lead with Purpose: You embody the Arc’teryx Vision, Purpose, and Values – bringing leadership, awareness, and energy to every shift on the floor.
- Elevate the Guest Experience: You support the team in delivering world‑class service by sharing product knowledge, coaching Product Guides, and leading from the floor five days a week.
- Drive the Business Forward: You help oversee all five pillars of the store experience, product, community, operations, and people – while managing inventory, visual merchandising, and daily operations.
- Build Community & Connection: You share brand stories and event details with guests and teammates, making everyone feel welcome and inspired to join in.
- Communicate & Collaborate: You keep the team aligned by sharing company updates, supporting store procedures, and partnering with leadership to meet goals.
- Operate with Excellence: You manage transactions, open and close the store, and use tools to track sales, labor, and budgets – keeping everything running smoothly.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands‑on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Lead?
- Leadership Experience: You bring 1+ years of leadership and retail experience, with a natural ability to coach, motivate, and unlock potential in others.
- Guest‑Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Operational Excellence: Strong organizational, time management, and problem‑solving skills, with the ability to manage inventory, scheduling, and team performance.
- Language Skills: Fluency in both the local language and English is essential.
- Flexibility: Willingness to work key retail periods and ability to lift up to 30 lbs as needed.
Hours: Full‑Time | 5 days a week
Compensation: Salaried | Base + bonus
Growth At Arc’teryx:
Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams:
Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire:
We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits:
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: Predictable scheduling/ rota planning that supports team balance
- Arc’ Adventure: An employee recognition program offering outdoor experiences
- Growth & Learning: Access to leadership training, skill‑building workshops and career development programs
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
- Gear Access: Generous employee purchase program + industry pro deals
- Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
*Benefits may vary by role and location
Store Lead (Retail Supervisor) - Manchester (m/f/d) employer: ARC'TERYX
At Arc’teryx, we pride ourselves on being an exceptional employer that fosters a vibrant work culture rooted in curiosity and a passion for the outdoors. Our Manchester store offers a supportive environment where you can grow through hands-on learning and leadership training, while enjoying generous employee benefits such as outdoor experiences and wellbeing resources. Join us to lead a dedicated team, elevate guest experiences, and contribute to our mission of leaving it better.
StudySmarter Expert Advice🤫
We think this is how you could land Store Lead (Retail Supervisor) - Manchester (m/f/d)
✨Tip Number 1
Get to know the company culture before your interview. Dive into Arc’teryx’s values and mission, and think about how your own experiences align with their 'Leave It Better' spirit. This will help you connect on a deeper level during your chat.
✨Tip Number 2
Practice your storytelling skills! Be ready to share specific examples of how you've led teams or enhanced guest experiences in the past. This will show that you embody the leadership qualities they’re looking for.
✨Tip Number 3
Don’t just focus on your qualifications; show your passion for the outdoors! Share your personal experiences and how they relate to the role. This will help you stand out as someone who truly lives the lifestyle.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arc’teryx team!
We think you need these skills to ace Store Lead (Retail Supervisor) - Manchester (m/f/d)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for the outdoors shine through! Share experiences that highlight your connection to nature and how it influences your work ethic. We want to see that you embody the Arc’teryx spirit.
Tailor Your Application:Make sure to customise your CV and cover letter for the Store Lead position. Highlight relevant leadership experience and how you've driven guest experiences in previous roles. This helps us see how you fit into our team!
Be Authentic:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share stories that reflect your journey and how you’ve grown as a leader. We’re looking for genuine connections!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to review your application and get back to you if we think you’d be a great fit for the team!
How to prepare for a job interview at ARC'TERYX
✨Know the Brand Inside Out
Before your interview, dive deep into Arc’teryx’s values, mission, and product range. Familiarise yourself with their 'Leave It Better' spirit and how it shapes their operations. This will not only show your passion for the brand but also help you align your answers with their core principles.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved guest experiences. Highlight your ability to coach and motivate others, as this is crucial for the Store Lead role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Guest-Centric Mindset
Think of ways you've gone above and beyond for customers in previous roles. Be ready to discuss how you can elevate the guest experience at Arc’teryx by sharing stories that reflect your commitment to exceptional service and community engagement.
✨Ask Thoughtful Questions
Prepare insightful questions about the store's culture, team dynamics, and growth opportunities within Arc’teryx. This shows your genuine interest in the position and helps you assess if the company aligns with your career goals. Plus, it keeps the conversation engaging!
