At a Glance
- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and community.
- Benefits: Enjoy flexible hours, employee discounts, and growth opportunities.
- Other info: Work in a supportive team environment with a focus on personal development.
- Why this job: Be the face of a brand that inspires connection with nature.
- Qualifications: Passion for outdoor gear and excellent communication skills.
The predicted salary is between 12 - 15 ÂŁ per hour.
Your Opportunity at Arc'teryx
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work. Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams. We’re looking for a passionate Product Guide (all genders) to join our team at our Store in Covent Garden. You’re the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.
As an Arc’teryx Product Guide, here’s what you’d be doing:
- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc'teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Product Guide?
- Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
- Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement - for yourself and those around you.
- Language Skills: Fluency in both the local language (e.g., German) and English is essential.
- Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.
Hours: Part Time – 10-30 hours per week (2-4 days a week)
Compensation: Hourly
Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams: Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire: We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits:
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: Predictable scheduling/ rota planning that supports team balance
- Arc' Adventure: An employee recognition program offering outdoor experiences
- Growth & Learning: Access to leadership training, skill-building workshops and career development programs
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
- Gear Access: Generous employee purchase program + industry pro deals
- Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
*Benefits may vary by role and location
Product Guide (Sales Associate) - Part Time (m/f/d) | Covent Garden in London employer: ARC'TERYX
Contact Detail:
ARC'TERYX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Guide (Sales Associate) - Part Time (m/f/d) | Covent Garden in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Arc'teryx products and values. When you walk into that interview, your passion for the outdoors and the brand will shine through, making you a memorable candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently, showing off your guest-centric mindset.
✨Tip Number 3
Show your curiosity! Prepare some thoughtful questions about the team and store culture. This not only demonstrates your interest but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Arc'teryx family and contributing to our community.
We think you need these skills to ace Product Guide (Sales Associate) - Part Time (m/f/d) | Covent Garden in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the outdoors and our products shine through. We want to see that you genuinely connect with what we stand for at Arc'teryx!
Be Authentic: Don’t be afraid to share your personal experiences and stories related to outdoor adventures. We’re all about authenticity, so let us know how you live the brand in your everyday life.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Product Guide. We appreciate when candidates take the time to connect their background to what we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Covent Garden store!
How to prepare for a job interview at ARC'TERYX
✨Know the Brand Inside Out
Before your interview, dive deep into Arc'teryx's values and products. Familiarise yourself with their commitment to the outdoors and the 'Leave It Better' spirit. This will help you connect authentically during the interview and show that you're genuinely passionate about being a Product Guide.
✨Showcase Your Guest-Centric Mindset
Prepare examples of how you've delivered exceptional guest experiences in the past. Think about times when you solved problems or created memorable interactions. This will demonstrate your ability to embody the guest-centric mindset that Arc'teryx values.
✨Emphasise Your Curiosity and Growth Mindset
Arc'teryx is looking for individuals who lead with curiosity. Be ready to discuss how you've embraced learning opportunities in previous roles. Share specific instances where you challenged the status quo or inspired new ideas, showcasing your potential to grow within the team.
✨Be Ready for Hands-On Scenarios
Since the role involves practical tasks, think about how you would handle various in-store situations. Prepare to discuss how you'd manage inventory, assist guests, or contribute to team initiatives. This will highlight your readiness to keep the store running smoothly and your proactive approach.