EA Communications Lead in London

Based out of our London office, you will provide senior-level executive support to the VP, Store Development & Retail Operations, EMEA, while also playing an integral role in coordinating work for our Retail Global Centre of Excellence (COE). You are a master of organization, with a particular knack for scheduling, communication, and managing complex workflows across multiple time zones. The VP you support is set up for success through your prompt correspondence, proactive planning, and solution-based approach. You bring clarity, structure, and momentum to a role that blends executive administration with project coordination at a global scale.

This role is on hybrid mode (2 days at home, 2 days at the office - Arc'teryx London, Covent Garden Store - and, 1 day at the discretion of the manager). You will work directly with the VP, Store Development & Retail Operations, EMEA, and partner closely with the Global COE as it delivers frameworks and standards that advance our brand across all regions. You will collaborate with a network of high-performing Executive Assistants, Program Managers, and cross-functional partners across Brand, Store Development, Retail Operations, Design, VM, and Regional Retail teams to support exceptional execution across the business.

If you were in the Global Standards Lead & Executive Assistant role now, here are some of the core activities you would be doing:

• Providing exceptional administrative support through complex scheduling and calendar management across multiple regions and time zones
• Coordinating domestic and international travel arrangements, including multi-leg itineraries subject to continuous changes
• Maintaining an organized and efficient office rhythm for the VP, anticipating needs and proactively smoothing workflows
• Coordinating cross-regional alignment sessions with NAM, EMEA, APAC, and Greater China partners
• Using project management tools to maintain trackers, timelines, risks, and dependencies
• Developing and implementing process improvements to enable more effective operations within EMEA Store Development & Retail Operations and the Global COE
• Working toward your own professional development goals, based on your specific interests in the business
• Supporting additional senior leaders or COE functions as the organization grows

You have 5+ years of Executive Assistant or senior coordination experience, ideally supporting executive-level leaders. You have strong emotional intelligence, discretion, and the ability to maintain confidentiality. You’re well versed with the Microsoft Office suite and comfortable using project management tools such as Monday. You have excellent time management skills and utilize sound judgement and prioritization when juggling competing priorities. You are comfortable supporting hybrid teams and leaders working across in-person and digital environments. You are not afraid of meeting new people, building relationships, and creating partnerships across the organization. You remain highly flexible and adaptable when faced with ambiguity.

Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. Join us in creating positive change in ourselves, our communities, and the world.