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For Companies At a Glance
- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and community.
- Benefits: Enjoy flexible hours, outdoor adventures, and generous employee discounts.
- Why this job: Be the face of a brand that inspires connection with nature.
- Qualifications: Passion for guest service and a love for the outdoors.
- Other info: Opportunities for growth and learning in a supportive team environment.
The predicted salary is between 11 - 16 £ per hour.
Your Opportunity at Arc'teryx
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc'teryx we believe there’s always a better way and that guides how we develop our teams, and our "Leave It Better" spirit shapes the way we work. Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams. We’re looking for a passionate Product Guide (all genders) to join our team at our Store in Bicester. You’re the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.
What You’ll Be Doing
- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc'teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.
Are You Our Next Product Guide?
- Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
- Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement - for yourself and those around you.
- Language Skills: Fluency in both the local language (e.g., German) and English is essential.
- Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.
Hours & Compensation
Part Time — 10-30 hours per week (2-4 days a week). Hourly.
Perks & Benefits
- LIVE IT: Time and space to connect with nature and pursue a purposeful life.
- Scheduling Support: Predictable scheduling/rota planning that supports team balance.
- Arc' Adventure: An employee recognition program offering outdoor experiences.
- Growth & Learning: Access to leadership training, skill-building workshops and career development programs.
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing.
- Gear Access: Generous employee purchase program + industry pro deals.
- Care & Repair: Access to product care guidance and repair services aligned with our ReBIRD commitment.
Benefits may vary by role and location.
Equal Opportunity
Arc'teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Product Guide - Part-Time - Bicester (All Genders) employer: ARC'TERYX
Contact Detail:
ARC'TERYX Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Guide - Part-Time - Bicester (All Genders)
✨Tip Number 1
Get to know the brand inside out! Dive into Arc'teryx's values and products so you can chat confidently with guests. When you show genuine passion, it’ll shine through in every interaction.
✨Tip Number 2
Network like a pro! Connect with current employees or other candidates on social media. Ask questions about their experiences and share your own enthusiasm for the outdoors—this could lead to valuable insights and connections.
✨Tip Number 3
Practice makes perfect! Role-play common retail scenarios with friends or family. This will help you feel more comfortable when it comes to engaging with guests and showcasing your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Arc'teryx community and living our values.
We think you need these skills to ace Product Guide - Part-Time - Bicester (All Genders)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the outdoors and Arc'teryx shine through. Share personal stories or experiences that highlight your connection to nature and how it aligns with our brand values.
Be Guest-Centric: Remember, this role is all about creating meaningful guest experiences. Use your application to demonstrate how you've gone above and beyond for customers in the past, showcasing your problem-solving skills and dedication to service.
Embrace Curiosity: We value a curious mindset! In your application, mention how you stay updated on outdoor trends or product knowledge. This shows us you're eager to learn and grow, which is exactly what we’re looking for.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at ARC'TERYX
✨Know the Brand Inside Out
Before your interview, dive deep into Arc'teryx's values and products. Familiarise yourself with their 'Leave It Better' spirit and how it shapes their community. This will not only show your passion but also help you connect your personal experiences with the brand.
✨Showcase Your Guest-Centric Mindset
Prepare examples of how you've delivered exceptional guest experiences in the past. Think about times when you solved problems or created memorable interactions. This will demonstrate your alignment with their focus on guest satisfaction.
✨Embrace Curiosity and Learning
During the interview, express your eagerness to learn and grow within the role. Share instances where you've taken initiative to develop your skills or knowledge, especially in outdoor activities or retail settings. This aligns perfectly with their emphasis on hands-on learning.
✨Be Ready for Practical Scenarios
Expect to discuss how you'd handle specific situations in-store, like assisting a guest with product selection or managing inventory. Practising these scenarios beforehand can help you articulate your thought process and problem-solving skills effectively.
