Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)
Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)

Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)

Part-Time 12 - 15 ÂŁ / hour (est.) No home office possible
Arc'teryx Limited

At a Glance

  • Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
  • Company: Join Arc'teryx, a brand that values curiosity and community.
  • Benefits: Enjoy flexible hours, employee perks, and growth opportunities.
  • Other info: Work in a supportive team environment with a focus on personal development.
  • Why this job: Be the face of a brand that inspires connection with nature.
  • Qualifications: Passion for outdoor gear and excellent guest service skills.

The predicted salary is between 12 - 15 ÂŁ per hour.

Your Opportunity at Arc'teryx

As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work. Our Product Guides grow through hands‑on learning, steady coaching and opportunities across stores, regions and teams. We’re looking for a passionate Product Guide (all genders) to join our team at our Store in Battersea. You’re the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.

As an Arc’teryx Product Guide, here’s what you’d be doing:

  • Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
  • Live the Brand, Inside and Out: As a true Arc’teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
  • Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
  • Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.

Life in Our Stores

You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands‑on, thoughtful and rooted in connection to the outdoors and community.

Are you our next Product Guide?

  • Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
  • Own Your Impact: You take responsibility, stay self‑motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
  • Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement – for yourself and those around you.
  • Language Skills: Fluency in both the local language (e.g., German) and English is essential.
  • Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.

Hours: Part Time – 10-30 hours per week (2-4 days a week)

Compensation: Hourly

Growth At Arc’teryx:

Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.

What We Value In Our Teams:

Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.

Perks & Benefits:

  • LIVE IT: Time and space to connect with nature and pursue a purposeful life
  • Scheduling Support: Predictable scheduling/ rota planning that supports team balance
  • Arc' Adventure: An employee recognition program offering outdoor experiences
  • Growth & Learning: Access to leadership training, skill‑building workshops and career development programs
  • Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
  • Gear Access: Generous employee purchase program + industry pro deals
  • Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment

*Benefits may vary by role and location

Product Guide (Sales Associate) - Part Time | Battersea (m/f/d) employer: Arc'teryx Limited

At Arc'teryx, we pride ourselves on being an exceptional employer that fosters a vibrant work culture rooted in curiosity and connection to the outdoors. Our Battersea store offers a supportive environment where Product Guides can thrive through hands-on learning, coaching, and opportunities for growth, all while enjoying generous employee benefits like outdoor experiences and a strong community spirit. Join us to not only represent our brand but also to be part of a team that values personal development and a shared passion for nature.
Arc'teryx Limited

Contact Detail:

Arc'teryx Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)

✨Tip Number 1

Get to know the brand inside out! Familiarise yourself with Arc'teryx products and values. When you walk into that interview, your passion for the outdoors and the brand will shine through, making you a memorable candidate.

✨Tip Number 2

Practice your storytelling skills! Think of engaging ways to share your experiences with the outdoors and how they relate to the role. This will help you connect with the interviewers and show them you’re all about creating meaningful guest experiences.

✨Tip Number 3

Show your curiosity! Ask questions during the interview about team dynamics, growth opportunities, and how you can contribute to the store's success. This demonstrates your eagerness to learn and grow with the company.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Arc'teryx family and ready to embrace our 'Leave It Better' spirit.

We think you need these skills to ace Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)

Guest-Centric Mindset
Product Knowledge
Problem-Solving Skills
Communication Skills
Team Collaboration
Adaptability
Curiosity
Community Engagement
Flexibility
Self-Motivation
Language Skills (Fluency in English and local language)
Attention to Detail
Retail Experience

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your love for the outdoors and our products shine through. We want to see that you genuinely connect with what we stand for at Arc'teryx!

Be Authentic: Don’t be afraid to show your personality! We’re looking for someone who can bring energy and expertise to our team, so let us know how you can contribute to creating unforgettable guest experiences.

Highlight Your Experience: Share any relevant experience you have in retail or customer service. We value a guest-centric mindset, so tell us about times you've gone above and beyond to help customers.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and get you on the path to joining our team in Battersea!

How to prepare for a job interview at Arc'teryx Limited

✨Know the Brand Inside Out

Before your interview, dive deep into Arc'teryx's values and products. Familiarise yourself with their commitment to the outdoors and the 'Leave It Better' spirit. This will not only show your passion but also help you connect your personal experiences with the brand during the conversation.

✨Showcase Your Guest-Centric Mindset

Prepare examples of how you've delivered exceptional guest experiences in the past. Think about times when you solved problems or went above and beyond for a customer. This will demonstrate your ability to create meaningful interactions, which is key for a Product Guide.

✨Emphasise Your Curiosity and Willingness to Learn

Arc'teryx values continuous improvement and learning. Be ready to discuss how you stay curious and seek out new knowledge, whether it's about outdoor gear or retail practices. Share any relevant experiences where you’ve learned from feedback or adapted to new challenges.

✨Be Ready for Hands-On Scenarios

Since the role involves practical tasks, think about how you would handle various in-store situations. Prepare to discuss how you would manage inventory, assist guests, or contribute to team initiatives. This will show that you're not just a talker but someone who can get things done.

Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)
Arc'teryx Limited

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>