Overview
Arc'teryx is seeking a Product Guide for our Manchester store on a fixed‑term contract until 31/05/2027.
Responsibilities
- Create Meaningful Guest Experiences: Bring energy and expertise to each interaction by sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: Represent Arc'teryx values in‑store and in the community by staying curious, learning continuously, and inspiring others to connect with nature.
- Grow and Collaborate: Develop your skills with support from your team, contribute to brand initiatives, and elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: Handle transactions, manage guest expectations, unpack inventory, and support daily tasks to ensure efficient store operation.
Qualifications
- Guest‑Centric Mindset: Passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: Take responsibility, stay self‑motivated, and solve problems creatively.
- Disruptive Evolution: Challenge the status quo, inspire new ideas, and embrace continuous improvement for yourself and others.
- Language Skills: Fluency in the local language (e.g., German) and English.
- Flexibility: Willingness to work key retail periods (Black Friday, holiday season) and ability to lift up to 30 lbs as needed.
Hours
- Fixed Term Contract ending on 31/05/2027
- Full‑time – 30‑40 hours per week (5 days per week)
Compensation
Hourly
Benefits
- LIVE IT: Time and space to connect with nature and pursue a purposeful life.
- Scheduling Support: Predictable scheduling/rota planning that supports team balance.
- Arc' Adventure: Employee recognition program offering outdoor experiences.
- Growth & Learning: Access to leadership training, skill‑building workshops and career development programs.
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing.
- Gear Access: Generous employee purchase program plus industry pro deals.
- Care & Repair: Access to product care guidance and repair services aligned with our ReBIRD commitment.
Benefits may vary by role and location.
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
