Global Standards Lead & Executive Assistant (m/w/d) in London

Your Opportunity at ARC'TERYX: Based out of our London office, you will provide senior-level executive support to the VP, Store Development & Retail Operations, EMEA, while also playing an integral role in coordinating work for our Retail Global Centre of Excellence (COE). You are a master of organization, with a particular knack for scheduling, communication, and managing complex workflows across multiple time zones. The VP you support is set up for success through your prompt correspondence, proactive planning, and solution-based approach.

Your natural adaptability allows you to thrive in an environment that often requires nimble rearrangements. You remain calm, cool, and collected while balancing multiple priorities, including supporting global standards work through the COE's operating cadence. You bring clarity, structure, and momentum to a role that blends executive administration with project coordination at a global scale.

Candidates must be eligible to work in the UK. This role is on hybrid mode (2 days at home, 2 days at the office – Arc'teryx London, Covent Garden Store – and 1 day at the discretion of the manager).

Meet Your Future Team: You will work directly with the VP, Store Development & Retail Operations, EMEA, and partner closely with the Global COE as it delivers frameworks and standards that advance our brand across all regions. You will collaborate with a network of high‐performing Executive Assistants, Program Managers, and cross‐functional partners across Brand, Store Development, Retail Operations, Design, VM, and Regional Retail teams to support exceptional execution across the business.

If you were in the Global Standards Lead & Executive Assistant role now, here are some of the core activities you would be doing:

• Executive Support (50%)

• Providing exceptional administrative support through complex scheduling and calendar management across multiple regions and time zones
• Coordinating domestic and international travel arrangements, including multi‐leg itineraries subject to continuous changes
• Preparing agendas, meeting minutes, pre‐reads, and presentation materials for key meetings
• Managing correspondence and ensuring timely follow‐up on action items
• Organizing and submitting expense reports in a timely manner
• Coordinating logistics for meetings, workshops, offsites, and in‐person gatherings
• Ensuring alignment and clear communication across internal stakeholders and teams
• Maintaining an organized and efficient office rhythm for the VP, anticipating needs and proactively smoothing workflows

• Supporting the planning, coordination, and execution of COE‐led initiatives, including global standards development.
• Managing meeting cadences for COE workstreams, including scheduling, agendas, minutes, action item tracking, and follow‐through
• Coordinating cross‐regional alignment sessions with NAM, EMEA, APAC, and Greater China partners
• Supporting version control, documentation organization, and distribution of COE materials, briefs, and toolkits
• Using project management tools to maintain trackers, timelines, risks, and dependencies
• Formatting presentations, summaries, and supporting documents used in global leadership discussions
• Collaborating with functional SMEs to ensure clear communication, accurate updates, and smooth execution of COE activities
• Supporting the operational rhythm of the COE, ensuring consistency, alignment, and accessibility of global standards work

Here are some of the things you could be working on in the future:

• Developing and implementing process improvements to enable more effective operations within EMEA Store Development & Retail Operations and the Global COE
• Supporting documentation, logistics, and facilitation for future COE deep‐dive workshops
• Working toward your own professional development goals, based on your specific interests in the business
• Supporting additional senior leaders or COE functions as the organization grows

Are you our next Global Standards Lead & Executive Assistant? You have 5+ years of Executive Assistant or senior coordination experience, ideally supporting executive‐level leaders. You have worked 3+ years in an international organization and developed multicultural competencies. Retail experience is not mandatory, but a plus. You have strong emotional intelligence, discretion, and the ability to maintain confidentiality. You're well versed with the Microsoft Office suite and comfortable using project management tools such as Monday.com. You have excellent business acumen and communication skills, and you naturally bring clarity and structure to ambiguous environments. You are adept at complex scheduling and managing the logistics of an executive's rhythm, ensuring pre‐reads, agendas, and follow‐up actions are well organized. You thrive in a global organization and are comfortable coordinating across time zones and regions. You have excellent time management skills and utilize sound judgement and prioritization when juggling competing priorities. You are proactive in identifying root causes and proposing solutions, and you anticipate needs before they arise. You are comfortable supporting hybrid teams and leaders working across in‐person and digital environments. You are not afraid of meeting new people, building relationships, and creating partnerships across the organization. You remain highly flexible and adaptable when faced with ambiguity. You inspire continuous improvement and enable better ways of working. Your passion for your work is paralleled by your passion for getting outside and living it.

Equal Opportunity

ARC'TERYX is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.

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