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For Companies At a Glance
- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and community.
- Benefits: Enjoy flexible scheduling, outdoor experiences, and generous employee discounts.
- Why this job: Be a part of a team that thrives on connection and nature.
- Qualifications: Passion for guest service and a love for the outdoors.
- Other info: Opportunities for growth and development in a supportive environment.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Your Opportunity at Arc'teryx
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work. Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams. We’re looking for a passionate Product Guide (all genders) to join our team at our Store in Bicester.
You’re the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.
As an Arc’teryx Product Guide, here’s what you’d be doing:
- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc'teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks - you help make sure everything flows.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Product Guide?
- Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
- Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement - for yourself and those around you.
- Language Skills: Fluency in both the local language (e.g., German) and English is essential.
- Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30lbs as needed.
Hours: Full Time – 30-40 hours per week (5 days per week)
Compensation: Hourly
Growth At Arc’teryx
Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams
Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire
We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: Predictable scheduling/rota planning that supports team balance
- Arc' Adventure: An employee recognition program offering outdoor experiences
- Growth & Learning: Access to leadership training, skill-building workshops and career development programs
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
- Gear Access: Generous employee purchase program + industry pro deals
- Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
Benefits may vary by role and location
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world. Live it. Get out there - the mountains make us better. Disruptive evolution. In pursuit of better. Always. Commit. We set bold objectives and see them through.
Product Guide - Full-Time - Bicester (all genders) employer: Arc'teryx Limited
Contact Detail:
Arc'teryx Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Guide - Full-Time - Bicester (all genders)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Arc'teryx products and values. When you walk into that interview, let your passion for the outdoors and the brand shine through—this will show you're not just another candidate, but a true ambassador.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can create meaningful guest experiences and share your own stories about connecting with nature—this will help you stand out!
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local outdoor events. Ask them about their experiences and any tips they might have for landing the job. This insider knowledge can give you an edge during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arc'teryx family and ready to embrace our 'Leave It Better' spirit.
We think you need these skills to ace Product Guide - Full-Time - Bicester (all genders)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the outdoors and Arc'teryx shine through! Share personal stories or experiences that highlight your connection to nature and how it aligns with our brand values.
Be Authentic: We want to see the real you! Use your own voice in your application. Don’t just list skills; tell us how you've used them in real-life situations, especially when creating memorable guest experiences.
Tailor Your Application: Make sure to customise your application for the Product Guide role. Highlight relevant experiences that showcase your guest-centric mindset and problem-solving skills. Show us why you're the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arc'teryx Limited
✨Know the Brand Inside Out
Before your interview, dive deep into Arc'teryx's values and products. Familiarise yourself with their commitment to sustainability and community engagement. This will not only show your passion for the brand but also help you connect your personal experiences with their mission.
✨Showcase Your Guest-Centric Mindset
Prepare examples of how you've delivered exceptional guest experiences in the past. Think about times when you solved problems creatively or went above and beyond to help someone. This will demonstrate your alignment with their focus on creating meaningful guest interactions.
✨Embrace Curiosity and Learning
During the interview, express your eagerness to learn and grow within the role. Share instances where you've taken the initiative to develop new skills or knowledge, especially related to outdoor activities or retail. This aligns perfectly with their 'Leave It Better' spirit.
✨Be Ready for Hands-On Scenarios
Expect practical questions or scenarios that reflect the day-to-day responsibilities of a Product Guide. Think about how you'd handle inventory management or assist a guest in finding the right gear. Being prepared for these discussions will showcase your readiness for the role.
