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For Companies At a Glance
- Tasks: Lead a passionate team to enhance guest experiences and drive store operations.
- Company: Join Arc'teryx, a brand committed to outdoor adventure and community.
- Benefits: Enjoy competitive salary, employee discounts, and wellness support.
- Other info: Flexible hours with opportunities for career advancement and outdoor adventures.
- Why this job: Be part of a culture that values curiosity and personal growth in retail.
- Qualifications: 1+ years of leadership experience and a passion for exceptional service.
The predicted salary is between 25000 - 32000 £ per year.
Arc’teryx is expanding across Europe and we’re looking for a passionate Lead (all genders) to drive the guest experience, product, people, and operations at our Bicester store.
Your Opportunity at Arc’teryx:
- Lead with Purpose: embody the Arc’teryx Vision, Purpose, and Values—bringing leadership, awareness, and energy to every shift on the floor.
- Elevate the Guest Experience: support the team in delivering world‑class service by sharing product knowledge, coaching Product Guides, and leading from the floor five days a week.
- Drive the Business Forward: help oversee all five pillars of the store—experience, product, community, operations and people—while managing inventory, visual merchandising and daily operations.
- Build Community & Connection: share brand stories and event details with guests and teammates, making everyone feel welcome and inspired to join in.
- Communicate & Collaborate: keep the team aligned by sharing company updates, supporting store procedures, and partnering with leadership to meet goals.
- Operate with Excellence: manage transactions, open and close the store, and use tools to track sales, labour and budgets—keeping everything running smoothly.
Life in Our Stores:
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands‑on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Lead?
- Leadership Experience: 1+ years of leadership and retail experience, with a natural ability to coach, motivate and unlock potential in others.
- Guest‑Centric Mindset: a passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling and community engagement.
- Operational Excellence: strong organisational, time‑management and problem‑solving skills, with the ability to manage inventory, scheduling and team performance.
- Language Skills: fluency in both the local language and English is essential.
- Flexibility: willingness to work key retail periods and ability to lift up to 30 lbs as needed.
Hours: Full‑Time | 5 days a week
Compensation: Salaried | Base + bonus
Growth At Arc’teryx:
Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams:
Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and serve our guests.
How We Hire:
We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits:
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: predictable scheduling/rota planning that supports team balance
- Arc’ Adventure: an employee recognition programme offering outdoor experiences
- Growth & Learning: access to leadership training, skill‑building workshops and career development programmes
- Wellbeing Resources: support programmes that promote physical, mental and financial wellbeing
- Gear Access: generous employee purchase programme + industry pro deals
- Care & Repair: access to product care guidance and repair services aligned with our ReBIRD commitment
*Benefits may vary by role and location
Store Lead (Retail Supervisor) - Bicester (m/f/d) employer: Arc'teryx Equipment
Contact Detail:
Arc'teryx Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Lead (Retail Supervisor) - Bicester (m/f/d)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Arc’teryx’s values, products, and community initiatives. When you walk into that interview, your passion for the brand will shine through, making you a standout candidate.
✨Tip Number 2
Practice your storytelling skills! Be ready to share experiences where you've elevated guest experiences or built strong connections in previous roles. This will show that you embody the guest-centric mindset they’re looking for.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or at local events. They can provide insights about the company culture and might even give you a heads-up about job openings. Plus, it shows your commitment to being part of the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arc’teryx family and ready to contribute to their mission.
We think you need these skills to ace Store Lead (Retail Supervisor) - Bicester (m/f/d)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the outdoors and retail shine through. We want to see how your values align with our 'Leave It Better' spirit and how you can elevate the guest experience.
Tailor Your CV: Make sure to customise your CV to highlight relevant leadership and retail experience. We love seeing how you've motivated teams and delivered exceptional service, so don’t hold back on those examples!
Be Authentic: We appreciate authenticity, so be yourself in your application. Share your unique story and how it connects to our brand. This helps us understand who you are beyond just your qualifications.
Apply Through Our Website: For a smooth application process, make sure to apply directly through our website. This way, we can easily track your application and get back to you if your experience aligns with what we're looking for!
How to prepare for a job interview at Arc'teryx Equipment
✨Know the Brand Inside Out
Before your interview, dive deep into Arc’teryx's values, mission, and product range. Understanding their 'Leave It Better' spirit will help you connect with the brand during the interview and show that you're genuinely passionate about what they stand for.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Highlight how you’ve motivated others and driven results, as this role is all about leading with purpose and elevating the guest experience.
✨Demonstrate Guest-Centric Mindset
Think of specific instances where you’ve gone above and beyond to create exceptional guest experiences. Be ready to discuss how you can foster brand loyalty through storytelling and community engagement, which are key aspects of the role.
✨Be Ready for Operational Questions
Brush up on your organisational and problem-solving skills. Expect questions about managing inventory, scheduling, and daily operations. Show that you can keep everything running smoothly while maintaining a positive team environment.