At a Glance
- Tasks: Deliver unforgettable guest experiences and share your passion for outdoor products.
- Company: Join a leading outdoor brand committed to community and nature.
- Benefits: Enjoy flexible scheduling, employee perks, and growth opportunities.
- Other info: Work in a dynamic team that values inclusivity and personal development.
- Why this job: Be the face of the brand and inspire others to connect with nature.
- Qualifications: Passion for customer service and a love for the outdoors.
Our Seasonal Product Guides are the face of the brand on the retail floor, delivering an unforgettable experience to our guests. You are product-obsessed and seek any chance to experiment and learn firsthand how our product performs. You authentically share product knowledge with guests and recommend products based on their interests and needs. You prioritize your own development, personally and professionally, and celebrate the achievements of others.
Your Opportunity at ARC’TERYX
- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction—sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc'teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Product Guide?
- Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement—for yourself and those around you.
- Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
- Language Skills: Fluency in both the local language and English is essential.
- Flexibility: Willingness to work key retail periods and ability to lift up to 30 lbs as needed.
Details
- Hours: Full Time – 37–40 hours per week (5 days per week)
- Contract: Fixed-term contract from October 2026 to January 2027
- Compensation: Hourly
Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams: Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire: We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: Predictable scheduling/rota planning that supports team balance
- Arc' Adventure: An employee recognition program offering outdoor experiences
- Growth & Learning: Access to leadership training, skill-building workshops and career development programs
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
- Gear Access: Generous employee purchase program + industry pro deals
- Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
*Benefits may vary by role and location.
Equal Opportunity: Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance.
Leave it Better: We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.
Product Guide (Sales Associate) – Seasonal Full-Time (m/f/d) – Covent Garden employer: Arc'teryx Equipment
At Arc'teryx, we pride ourselves on being an exceptional employer that fosters a vibrant work culture rooted in a passion for the outdoors and community engagement. As a Product Guide in Covent Garden, you'll enjoy meaningful growth opportunities, a supportive team environment, and unique benefits like generous employee discounts and access to outdoor experiences. Join us in creating unforgettable guest experiences while developing your skills and celebrating the achievements of others in a diverse and inclusive workplace.
