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- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and community.
- Benefits: Enjoy flexible hours, employee perks, and growth opportunities.
- Other info: Work in a supportive team that values diversity and personal growth.
- Why this job: Be the face of a brand that inspires connection with nature.
- Qualifications: Passion for outdoor gear and excellent communication skills.
The predicted salary is between 12 - 15 ÂŁ per hour.
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work. Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams. We’re looking for a passionate Product Guide (all genders) to join our team at our Store in Battersea. You’re the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.
As an Arc’teryx Product Guide, here’s what you’d be doing:
- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc’teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.
Life in Our Stores: You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Product Guide?
- Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
- Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement - for yourself and those around you.
- Language Skills: Fluency in both the local language and English is essential.
- Flexibility: Willingness to work key retail periods and ability to lift up to 30 lbs as needed.
Hours: Part Time - 10-30 hours per week (2-4 days a week)
Compensation: Hourly
Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams: Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire: We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits:
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: Predictable scheduling/ rota planning that supports team balance
- Arc' Adventure: An employee recognition program offering outdoor experiences
- Growth & Learning: Access to leadership training, skill-building workshops and career development programs
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
- Gear Access: Generous employee purchase program + industry pro deals
- Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
Disclaimer: Benefits may vary by role and location.
Product Guide (Sales Associate) - Part Time | Battersea (m/f/d) employer: Arc'teryx Equipment
Contact Detail:
Arc'teryx Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Arc’teryx products and values. When you walk into that interview, your passion for the outdoors and the brand should shine through.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.
✨Tip Number 3
Show your enthusiasm! During the interview, share personal stories about your outdoor experiences and how they connect to the role. This will help you stand out as a genuine candidate who truly embodies the brand spirit.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows you’re keen and keeps you fresh in their minds!
We think you need these skills to ace Product Guide (Sales Associate) - Part Time | Battersea (m/f/d)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the outdoors and our products shine through. Share personal stories or experiences that highlight your connection to nature and how it aligns with our brand values.
Be Authentic: We want to see the real you! Use your own voice in your application. Don’t just list skills; tell us how you've used them in real-life situations. Authenticity goes a long way in making a memorable impression.
Tailor Your Application: Make sure to customise your application for the Product Guide role. Highlight relevant experiences that showcase your guest-centric mindset and problem-solving skills. Show us why you’re the perfect fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Arc'teryx Equipment
✨Know the Brand Inside Out
Before your interview, dive deep into Arc'teryx's values and products. Familiarise yourself with their 'Leave It Better' spirit and how it shapes their community. This will help you connect authentically during the interview and show that you're genuinely passionate about the brand.
✨Showcase Your Guest-Centric Mindset
Prepare examples of how you've delivered exceptional guest experiences in the past. Think about times when you solved problems or created memorable interactions. This will demonstrate your commitment to fostering brand loyalty and your ability to connect with customers.
✨Embrace Curiosity and Learning
During the interview, express your eagerness to learn and grow within the role. Share instances where you've taken the initiative to develop new skills or challenge the status quo. This aligns perfectly with what Arc'teryx values in their Product Guides.
✨Be Ready for Practical Scenarios
Expect to discuss how you'd handle specific situations in-store, like assisting a guest with product selection or managing inventory. Practising these scenarios beforehand will help you articulate your thought process and problem-solving skills effectively.