Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and community.
- Benefits: Enjoy flexible scheduling, growth opportunities, and generous employee perks.
- Why this job: Be the face of a brand that inspires connection with nature and bold ideas.
- Qualifications: Passion for guest service, problem-solving skills, and a love for the outdoors.
- Other info: Work in a supportive team environment with a focus on personal and professional growth.
The predicted salary is between 28800 - 43200 ÂŁ per year.
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work.
Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams. We’re looking for a passionate Product Guide (all genders) to join our store in Bicester. You’re the face of our brand—bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.
Responsibilities
- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction—sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc’teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Product Guide?
Qualifications
- Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
- Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement—for yourself and those around you.
- Language Skills: Fluency in both the local language (e.g., German) and English is essential.
- Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.
Hours & Compensation
- Hours: Full Time – 30-40 hours per week (5 days per week)
- Compensation: Hourly
Growth & Perks
Growth At Arc’teryx: Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams: Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire: We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: Predictable scheduling/rota planning that supports team balance
- Arc' Adventure: An employee recognition program offering outdoor experiences
- Growth & Learning: Access to leadership training, skill-building workshops and career development programs
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
- Gear Access: Generous employee purchase program + industry pro deals
- Care & Repair: Access to product care guidance and repair services aligns with our ReBIRD commitment
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.
Leave it Better
We believe that the mountains transform us, that how we adventure matters, and that there’s always a better way. Join us in creating positive change in ourselves, our communities, and the world.
Live it. Get out there - the mountains make us better.
Disruptive evolution. In pursuit of better. Always.
Commit. We set bold objectives and see them through.
Product Guide - Full-Time - Bicester (all genders) employer: Arc'teryx Equipment
Contact Detail:
Arc'teryx Equipment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Guide - Full-Time - Bicester (all genders)
✨Tip Number 1
Get to know the brand inside and out! Familiarise yourself with Arc’teryx products, values, and community initiatives. When you walk into that interview, your passion for the outdoors and the brand will shine through, making you a memorable candidate.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Ask them about their experiences and any tips they might have. This not only shows your enthusiasm but can also give you insider info that could set you apart.
✨Tip Number 3
Practice your storytelling skills! Be ready to share personal experiences that highlight your guest-centric mindset and problem-solving abilities. Use examples that showcase how you’ve made a positive impact in previous roles or situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arc’teryx family and ready to grow with us.
We think you need these skills to ace Product Guide - Full-Time - Bicester (all genders)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for the outdoors and our products shine through. Share personal stories or experiences that connect you to the brand and demonstrate how you embody our values.
Be Guest-Centric: Remember, this role is all about creating meaningful guest experiences. Highlight any previous experience where you've gone above and beyond for customers, and how you can bring that same energy to our team.
Keep It Authentic: We want to hear your true self in your application. Use a conversational tone and be genuine about your skills and experiences. Authenticity goes a long way in helping us see if you’re the right fit for our community.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Arc'teryx Equipment
✨Know the Brand Inside Out
Before your interview, dive deep into Arc’teryx’s values and products. Familiarise yourself with their commitment to sustainability and community engagement. This will not only show your passion but also help you connect your personal experiences with the brand's ethos.
✨Showcase Your Guest-Centric Mindset
Prepare examples of how you've delivered exceptional guest experiences in the past. Think about times when you solved problems or went above and beyond for a customer. This will demonstrate your ability to create meaningful interactions, which is key for a Product Guide.
✨Embrace Curiosity and Learning
During the interview, express your eagerness to learn and grow within the role. Share instances where you’ve challenged the status quo or sought out new ideas. This aligns perfectly with Arc’teryx’s value of continuous improvement and will resonate well with the interviewers.
✨Be Ready for Hands-On Scenarios
Expect practical questions or scenarios that reflect the day-to-day responsibilities of a Product Guide. Think about how you would handle inventory tasks or assist a guest in finding the right gear. Being prepared for these discussions will showcase your readiness for the role.
