At a Glance
- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and community.
- Benefits: Enjoy flexible hours, employee discounts, and growth opportunities.
- Other info: Work in a supportive team that thrives on connection and collaboration.
- Why this job: Be the face of a brand that connects people with nature.
- Qualifications: Passion for outdoor products and excellent communication skills.
The predicted salary is between 12 - 15 £ per hour.
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work.
Our Product Guides grow through hands-on learning, steady coaching and opportunities across stores, regions and teams. You’re the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.
Your Opportunity at Arc’teryx
As an Arc’teryx Product Guide, here’s what you’d be doing:
- Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out: As a true Arc’teryx ambassador, you represent our values both in-store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
- Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks—you help make sure everything flows.
Life in Our Stores
You’ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands-on, thoughtful and rooted in connection to the outdoors and community.
Are you our next Product Guide?
- Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
- Own Your Impact: You take responsibility, stay self-motivated, and love solving problems. You seek smart solutions, even when they’re not the easiest.
- Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement - for yourself and those around you.
- Language Skills: Fluency in both the local language and English is essential.
- Flexibility: Willingness to work key retail periods and ability to lift up to 30 lbs as needed.
Hours
Part Time - 10-30 hours per week (2-4 days a week)
Compensation
Hourly
Growth At Arc’teryx
Growth happens through practice, feedback and the support of a wider community at Arc’teryx. As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value In Our Teams
Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and how we serve our guests.
How We Hire
We keep our hiring process straightforward and thoughtful, and we review each application with care and will reach out if your experience aligns with what we’re looking for.
Perks & Benefits
- LIVE IT: Time and space to connect with nature and pursue a purposeful life
- Scheduling Support: Predictable scheduling/ rota planning that supports team balance
- Arc’ Adventure: An employee recognition program offering outdoor experiences
- Growth & Learning: Access to leadership training, skill-building workshops and career development programs
- Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing
- Gear Access: Generous employee purchase program + industry pro deals
- Care & Repair: Access to product care guidance and repair services align with our ReBIRD commitment
Disclaimer: Benefits may vary by role and location.
Product Guide (Sales Associate) - Part Time | Battersea (m/f/d) in London employer: Arc'teryx Equipment
Arc'teryx is an exceptional employer that fosters a vibrant work culture centred around outdoor passion and community connection. As a Product Guide in Battersea, you will benefit from hands-on learning, steady coaching, and opportunities for growth within a supportive team environment, all while enjoying perks like generous employee discounts and access to outdoor experiences. Join us to not only enhance your skills but also to contribute to a brand that values curiosity, collaboration, and a commitment to leaving the world better than we found it.
StudySmarter Expert Advice🤫
We think this is how you could land Product Guide (Sales Associate) - Part Time | Battersea (m/f/d) in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Arc'teryx products and values. When you walk into that interview, let your passion for the outdoors and the brand shine through—this will show you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can create meaningful guest experiences and share your own stories about connecting with nature.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local events. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Arc'teryx family. Don’t forget to follow up after applying—show that enthusiasm!
We think you need these skills to ace Product Guide (Sales Associate) - Part Time | Battersea (m/f/d) in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for the outdoors and our products shine through. We want to see that you genuinely connect with what we do at Arc’teryx!
Be Authentic:Don’t be afraid to show your personality! We’re looking for someone who can bring energy and expertise to our team, so let your unique voice come through in your application.
Highlight Your Experience:Share any relevant experience you have in retail or customer service. We value hands-on learning and problem-solving skills, so give us examples of how you've excelled in these areas.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Arc'teryx Equipment
✨Know Your Products
Before the interview, dive deep into Arc'teryx products. Familiarise yourself with their features, benefits, and the brand's ethos. This will not only show your passion for the outdoors but also demonstrate your commitment to providing exceptional guest experiences.
✨Show Your Curiosity
During the interview, express your eagerness to learn and grow within the company. Share examples of how you've embraced new challenges in the past. This aligns perfectly with Arc'teryx's value of continuous improvement and curiosity.
✨Emphasise Guest-Centric Experiences
Prepare to discuss specific instances where you've created memorable experiences for customers. Highlight your problem-solving skills and how you’ve gone above and beyond to meet guest needs, as this is crucial for a Product Guide role.
✨Be Authentic and Engaging
Remember, you're the face of the brand! Be yourself and let your passion for the outdoors shine through. Engage with your interviewers by asking thoughtful questions about the team and store culture, showing that you’re genuinely interested in being part of the community.
