At a Glance
- Tasks: Create unforgettable guest experiences and share your passion for the outdoors.
- Company: Join Arc'teryx, a brand that values curiosity and community.
- Benefits: Enjoy flexible hours, employee discounts, and access to outdoor adventures.
- Other info: Opportunities for growth and development in a diverse team.
- Why this job: Be the face of a brand that inspires connection with nature and bold ideas.
- Qualifications: Fluency in local language and English; love for the outdoors.
The predicted salary is between 25000 - 28000 £ per year.
Your Opportunity at Arc'teryx
As we grow across Europe, we’re looking for people who lead with curiosity, learn by doing and want a long‑term path in retail.
At Arc’teryx we believe there’s always a better way and that guides how we develop our teams, and our “Leave It Better” spirit shapes the way we work.
Our Product Guides grow through hands‑on learning, steady coaching and opportunities across stores, regions and teams.
- We’re looking for a passionate
- Product Guide (all genders) to join our team at our Store in
Covent Garden .
You’re the face of our brand – bringing energy, expertise and unforgettable experiences to every guest.
You live for the outdoors, love our products, and share that passion authentically.
You grow with us, lift others up and help shape a community that thrives on connection, nature and bold ideas.
Responsibilities
- Create Meaningful Guest Experiences – bring energy and expertise, share product knowledge, solve problems and help guests find gear that fits their needs and passions.
- Live the Brand, Inside and Out – represent Arc’teryx values both in‑store and in the community, stay curious, keep learning and inspire others.
- Grow and Collaborate – develop your skills with team support, contribute to brand initiatives and elevate the store experience through feedback and collaboration.
- Keep the Store Running Smoothly – process transactions, handle guest expectations, unpack inventory and support daily tasks to ensure smooth flow.
- Guest‑Centric Mindset – deliver exceptional experiences and foster brand loyalty through service, storytelling and community engagement.
- Own Your Impact – take responsibility, stay self‑motivated, love solving problems and find smart solutions even when they’re not the easiest.
- Disruptive Evolution – challenge the status quo, inspire new ideas and embrace continuous improvement for yourself and those around you.
Qualifications
- Language Skills – fluency in both the local language (e. g., German) and English is essential.
- Flexibility – willing to work key retail periods such as Black Friday and the holiday season and able to lift up to 30 lbs as needed.
- Hours & Compensation
Part Time – 10‑30 hours per week (2‑4 days a week).
Hourly compensation.
Growth at Arc’teryx
Growth happens through practice, feedback and the support of a wider community.
As we open more stores across the region, new opportunities continue to emerge for teammates who want to build their skills and take on greater responsibility.
What We Value in Our Teams
Our stores bring together teammates from a range of cultures, languages and backgrounds, and this mix shapes how we learn from one another and serve our guests.
Benefits
- Live It – Time and space to connect with nature and pursue a purposeful life.
- Scheduling Support – Predictable scheduling/rota planning that supports team balance.
- Arc' Adventure – Employee recognition program offering outdoor experiences.
- Growth & Learning – Access to leadership training, skill‑building workshops and career development programs.
- Wellbeing Resources – Support programs that promote physical, mental and financial wellbeing.
- Gear Access – Generous employee purchase program and industry pro deals.
- Care & Repair – Access to product care guidance and repair services aligning with our Re BIRD commitment.
*Benefits may vary by role and location.
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