At a Glance
- Tasks: Engage with customers, promote products, and ensure a tidy store environment.
- Company: Join Arco, the UK's leading safety experts with a proud 140-year legacy.
- Benefits: Earn £13.45 p/h, enjoy 32 days holiday, and access great discounts.
- Other info: Flexible shifts, career progression opportunities, and a supportive team culture.
- Why this job: Perfect part-time role for students looking to gain retail experience on Saturdays.
- Qualifications: Customer service experience is a plus, but not essential; we’ll train you!
The predicted salary is between 28000 - 30000 £ per year.
Are you looking for a weekend role in retail on a Saturday morning for a few hours each week? If this sounds like the ideal role scenario that you are looking for, then we have a great opportunity in our Nottingham branch for 4 hours every Saturday morning, from 08:00 to 12:00. This isn’t your standard Retail role as you’ll be doing much more than standing behind a checkout! You’ll be given the opportunity to get involved in a variety of tasks including contacting and visiting customers to promote our products and services, responding to customer queries in-store and over email and ensuring we have a store to be proud of. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow. This role can lead to future progression within Arco.
Key responsibilities include:
- Delivering outstanding levels of customer service
- Interacting with our customers, in store, on the phone and on customer visits, to promote our products and services
- Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable - a store we can be really proud of
- Processing customer transactions and responding to customer enquiries using our bespoke IT software
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
- A starting hourly rate of £13.45 p/h
- 32 days holiday inclusive of bank holidays (Pro-Rata)
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
The ideal Branch Sales Advisor will be/have:
- Experience of working face to face with customers, preferably in a retail environment (not a requirement)
- An understanding of what makes a great customer experience
- Be comfortable making promotional calls to business customers
- An understanding of IT systems to process transactions and respond to customer enquiries
- Flexibility to cover colleague shifts (team absence, holidays)
About Us
With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers. It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets.
At Arco, inclusion means ensuring everyone feels valued, respected and able to be their best. We celebrate the unique skills, experiences and perspectives each colleague brings, and we’re committed to creating a supportive environment where everyone can thrive. As part of our journey to everyday inclusion, we recognise that individual needs may vary. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. Be Safe, Be Yourself, Be Your Best.
Branch Sales Advisor - Part Time Saturday Morning Shift in Nottingham employer: Arco
Arco is an excellent employer that values leadership and teamwork, offering a dynamic work environment in Bradford. With a strong focus on employee development, you will have access to training and growth opportunities while being part of a supportive culture that prioritises exceptional customer service and sales excellence. Join us to make a meaningful impact in the builders merchant industry and enjoy the benefits of working with a dedicated team committed to success.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Sales Advisor - Part Time Saturday Morning Shift in Nottingham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Arco, may even transition seasonal workers into permanent positions if you impress them!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Arco that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Arco will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Arco and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Arco
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Arco, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Arco!
