At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a rich 140-year legacy.
- Benefits: Enjoy a competitive salary, generous holiday, and fantastic employee discounts.
- Other info: Opportunities for personal development and a supportive, inclusive workplace culture.
- Why this job: Be part of a transformation journey while making a real impact on customer loyalty.
- Qualifications: Experience in retail and sales, strong IT skills, and a passion for customer service.
The predicted salary is between 22000 - 30000 £ per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a full time Branch Sales Advisor to join the team, working from our store in Trafford Park. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. This is a Full time role working 40 hours per week - Monday to Friday 8.00am till 17.00pm, 1 in 4 Saturday Mornings will be required. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained.
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts.
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
Benefits
- A starting salary of £26,208 per annum
- 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we’ll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About You
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- Driving licence is preferred
About Us
With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balancing the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.
Branch Sales Advisor in Manchester employer: Arco
Arco is an excellent employer that prioritises employee well-being and development, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of balancing home and office life while engaging in meaningful customer interactions that drive service excellence. The company invests in continuous training and growth opportunities, ensuring that every team member can advance their career in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Sales Advisor in Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco. Understand their values, products, and what makes them unique in the health and safety industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering high levels of customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show your sales drive! Think of ways you've successfully driven sales in previous roles, whether through face-to-face interactions or over the phone. Highlighting your sales achievements can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Arco. Let’s get you that Branch Sales Advisor role!
We think you need these skills to ace Branch Sales Advisor in Manchester
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you've built relationships and provided excellent service in the past, as this is key for the Branch Sales Advisor role.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us you're genuinely interested in the role.
Be Honest About Your Experience:If you don’t have direct experience in the health and safety industry or with PPE, that’s okay! Just be honest about what you do know and express your eagerness to learn. We’re here to teach you everything you need to succeed.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Arco
✨Know Your Stuff
Even if you’re not an expert in health and safety or PPE, it’s crucial to show that you’re eager to learn. Familiarise yourself with basic concepts and terminology related to the industry. This will demonstrate your commitment and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Branch Sales Advisor, delivering high levels of customer service is key. Prepare examples from your past experiences where you’ve successfully handled customer interactions, resolved issues, or built strong relationships. This will help you stand out as a candidate who truly understands the importance of customer loyalty.
✨Demonstrate Sales Savvy
Be ready to discuss your sales experience, whether it’s face-to-face or over the phone. Think of specific instances where you drove sales or contributed to a team’s success. Highlighting your ability to actively drive sales activity will align perfectly with what the company is looking for.
✨Embrace the Company Culture
Arco values collaboration, care, performance, and delivery. During your interview, reflect these values in your answers. Share how you’ve worked well in teams, supported colleagues, or contributed to a positive work environment. This will show that you’re not just a fit for the role, but also for the company culture.
