At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a rich 140-year legacy.
- Benefits: Earn £12.60 per hour, enjoy 32 days holiday, and access exclusive discounts.
- Why this job: Be part of a supportive team while learning about health and safety products.
- Qualifications: Experience in retail or sales is preferred; strong IT skills are a must.
- Other info: Flexible part-time hours with opportunities for personal and career development.
The predicted salary is between 12 - 16 £ per hour.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from our store in Leeds. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco's profitability.
The Branch Sales Advisor role is a part time position for 20 hours a week over 5 days. The days and hours of work are Monday to Friday, 12:00 to 16:00.
Don't worry if you don't know much about the health and safety industry or personal protective equipment (PPE), as we'll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Carrying out outbound calls to customers to build relationships and drive revenue through accounts
- Supporting the Territory Account Manager with local customers
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
What we offer
- A starting salary of £12.60 per hour plus bonus
- 32 days holiday inclusive of bank holidays
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we're proud to have employees who have worked for us for 40 years
About you
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- UK driving licence is advantageous but not a necessity for this role
About Us
With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers.
It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets.
Diversity and Inclusion at Arco means understanding everyone’s views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best.
Branch Sales Advisor - Part Time in Leeds employer: Arco
Contact Detail:
Arco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Advisor - Part Time in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since the role involves driving sales and building customer relationships, think about how you would approach a customer. Role-play with a friend or family member to get comfortable with your delivery and responses.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've provided excellent service in the past. Think of specific situations where you went above and beyond to help a customer – this will really impress the interviewers.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Branch Sales Advisor - Part Time in Leeds
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service, especially in retail. We want to see how you've gone above and beyond to help customers, as this is key for the Branch Sales Advisor role.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. This shows us that you’re genuinely interested in the position.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Arco
✨Know Your Stuff
Even if you’re not familiar with the health and safety industry or PPE, do a bit of research before your interview. Understanding the basics will show your interest in the role and help you answer questions more confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you’ve delivered excellent customer service. Think about how you built relationships and resolved issues, as this is key for a Branch Sales Advisor.
✨Practice Your Sales Pitch
Since driving sales is a big part of the job, be ready to discuss your sales experience. You might even want to prepare a mini sales pitch for a product you like, demonstrating your ability to engage customers.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you’re genuinely interested in the position and the company.