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- Tasks: Provide expert technical advice and create accurate quotations for hose products.
- Company: Join Arco, the UK's leading safety experts with a 140-year legacy.
- Benefits: Enjoy 32 days holiday, pension scheme, and discounts at high street retailers.
- Other info: Access to personal development resources and recognition for long-term contributions.
- Why this job: Be part of a dynamic team where every day brings new challenges and learning opportunities.
- Qualifications: Curiosity, problem-solving skills, and a track record of great customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
This Technical Sales Advisor is a fixed term contract covering maternity leave. Our Hose Division designs, specifies, and supplies a full range of industrial hose solutions for sectors such as oil and gas, manufacturing, marine, and construction. From high-pressure offshore assemblies to bespoke hose configurations, we ensure every product meets high standards of safety, reliability, and performance. We also produce custom-built hose assemblies with testing and certification for customer confidence.
This role will be the go-to expert for complex and non-standard hose requirements, combining technical expertise with commercial awareness to create accurate, profitable quotations and deliver end-to-end customer service. This is a dynamic role where no two enquiries are the same; you’ll manage customer requirements via phone, email, and internal systems, ensuring accuracy, efficiency, and compliance at every step.
Key Responsibilities- Provide accurate technical advice on hose products and assemblies
- Read and understand customer drawings and technical specifications
- Prepare accurate quotations and orders using our SAP system
- Deliver excellent customer service through phone, email, and internal systems
- Support with promotional activities and customer feedback processes
- Work collaboratively across teams to meet customer needs and business goals
- A willingness to learn and be curious about how things work and enjoy problem-solving
- Communicates clearly and confidently
- Is organised, accurate, and eager to take on new challenges
- Previous knowledge or experience using SAP would be beneficial
- Track record of great customer service is essential
- 32 days holiday inclusive of bank holidays
- Option to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days every year
- An excellent pension and Life Assurance scheme
- A wide range of high street retailer discounts via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System to support personal and career development
- Long-term service awards – recognition for long-term contributions
With a proud 140-year legacy, Arco is the UK’s leading safety experts, offering integrated safety products and services. We invest in our people to drive a performance culture and pursue shared success. We value the diverse skills, experiences, and ideas of our colleagues and provide opportunities to shape our future growth while delivering against targets. Diversity and Inclusion means respecting and valuing everyone and creating a sense of belonging. By fostering a supportive and inclusive environment, we aim to drive our strategic goals and build a profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.
Technical Sales Advisor in Kingston upon Hull employer: Arco
Contact Detail:
Arco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Advisor in Kingston upon Hull
✨Tip Number 1
Get to know the company inside out! Research Arco's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your technical knowledge! Brush up on hose products and assemblies, and be ready to discuss how you can provide accurate advice. The more confident you are, the better you'll connect with potential customers.
✨Tip Number 3
Show off your customer service skills! Prepare examples of how you've gone above and beyond for customers in the past. This role is all about delivering excellent service, so let your experience shine through.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join our team at Arco.
We think you need these skills to ace Technical Sales Advisor in Kingston upon Hull
Some tips for your application 🫡
Show Your Technical Know-How: When you're writing your application, make sure to highlight any technical expertise you have, especially related to hose products or similar industries. We want to see how you can combine that knowledge with your commercial awareness to create those accurate, profitable quotations.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We love seeing candidates who take the initiative to connect their background with what we’re looking for.
Be Clear and Concise: In your written application, clarity is key. Use straightforward language and get straight to the point. We appreciate well-organised applications that make it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to follow your application status directly. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Arco
✨Know Your Products Inside Out
Make sure you have a solid understanding of the hose products and assemblies that the company offers. Familiarise yourself with their specifications, applications, and any unique selling points. This will help you provide accurate technical advice during the interview and demonstrate your expertise.
✨Brush Up on SAP Skills
If you have previous experience using SAP, be ready to discuss it. If not, take some time to learn the basics. Understanding how to prepare quotations and orders using SAP will show your willingness to learn and adapt, which is crucial for this role.
✨Practice Your Communication Skills
Since this role involves a lot of customer interaction, practice clear and confident communication. You might want to role-play common customer scenarios with a friend or family member. This will help you articulate your thoughts better and showcase your customer service skills.
✨Show Your Problem-Solving Mindset
Be prepared to discuss examples of how you've tackled complex problems in the past. Highlight your curiosity and willingness to learn about new challenges. This will resonate well with the interviewers, as they are looking for someone who can handle dynamic enquiries effectively.