Arco is seeking a proactive Customer Support Advisor to join its Experience Team on a hybrid basis, Monday to Friday. You’ll handle customer concerns by phone and other channels, resolve issues with empathy, and identify improvements to the customer journey.
You will maintain CRM records, collaborate with Sales and Supply Chain, and strive for first-time-right outcomes while developing professionally through the Learning Management System and internal programs.
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Hybrid Customer Support Advisor - Resolve, Relate, Elevate employer: Arco
Join a thriving team as an Internal Sales Representative in the Builders Merchant sector, where your contributions directly impact customer satisfaction and sales growth. Enjoy a supportive and friendly work environment that prioritises employee development, offering opportunities for training and career advancement, all while being part of a dynamic industry. With a competitive salary and a company pension scheme, this role is perfect for those looking to make a meaningful impact in their career.