At a Glance
- Tasks: Support customers through various channels and resolve their queries with empathy.
- Company: Join Arco, a leader in customer experience with a supportive team culture.
- Benefits: Enjoy a hybrid work model, competitive pay, and opportunities for personal growth.
- Other info: 12-month contract with potential for career advancement.
- Why this job: Make a real difference in customer satisfaction while working flexibly.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22050 - 26950 £ per year.
Arco is seeking proactive Customer Support Advisors to join our Customer Experience Team.
This full-time, 12-month fixed-term contract offers a hybrid role with a mix of office and home-based work, Monday to Friday.
You will handle customer queries by phone and channels, resolve issues with empathy, and document CRM records to improve service quality.
You will collaborate with Sales, Supply Chain and Product teams to identify root causes and implement service enhancements, while delivering First
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Hybrid Customer Experience Advisor (12-Month FTC) employer: Arco
Arco is an excellent employer that prioritises employee well-being and development, offering a supportive work culture where collaboration and innovation thrive. With a hybrid working model, employees enjoy the flexibility of balancing home and office life while engaging in meaningful customer interactions that drive service excellence. The company invests in continuous training and growth opportunities, ensuring that every team member can advance their career in a dynamic environment.
