At a Glance
- Tasks: Lead a dynamic team to drive sales and deliver exceptional customer service.
- Company: Join Arco, the UK's leading safety experts with a proud 140-year legacy.
- Benefits: Enjoy competitive salary, 32 days holiday, and excellent pension contributions.
- Other info: Be part of a supportive culture that values your unique skills and ideas.
- Why this job: Make a real impact in a fast-paced environment without evening or weekend shifts.
- Qualifications: Experience in managing high-performing sales teams and strong customer service skills.
The predicted salary is between 30000 - 40000 € per year.
Are you a dynamic leader ready to drive success and inspire a high-performing team? We’re looking for a passionate Branch Manager to take charge of every aspect of branch operations - maximising sales, boosting profitability, and delivering exceptional customer service. If you thrive in a fast-paced environment where safety, service, and success go hand-in-hand, this is your opportunity to lead from the front and make a real impact!
Leading our highly strategic branch in Avonmouth, Bristol, the Branch Manager will directly manage a small team of Branch Sales Advisors and be tasked with driving the team to deliver cash sales targets for customers who visit the store, and customers who spend with us in the region but don’t visit the store. The branch plays a strategic role in our overall south west region, and the Branch Manager will often interact with our regionally based sales team and customers to drive growth and service. This isn't like your usual role in retail, as the branch is open Monday to Friday from 08:00 to 17:00, and Saturday mornings. Therefore you won't be working evenings or for the majority of the weekend!
Key responsibilities include:
- Coordinating all sales activities of branch colleagues including new business account activity and campaign management to deliver the sales forecast
- Driving and delivering the performance and management of selected customer accounts and the contact strategy within branch
- Supporting and driving sales campaigns through customer site visits, interaction via telephone, leaflet distribution and other sales activity
- Being responsible for the people management of all branch colleagues; providing coaching, development and performance management support
- Accountability for the delivery of the Hire and Vending proposition within branch, including people management, stock control, customer service and generating sales leads
- Building strong relationships with customers, key vendors stakeholders, as well as national and local sales teams to ensure delivery of excellent customer service
- Executing a marketing activity plan, including merchandising in line with agreed campaigns and analysing relevant performance data and take appropriate actions to maximise sales
- Managing the cost base of the branch in line with agreed expenditure targets
- Being accountable for the Health and Safety, audit compliance, cash, stock, security and maintenance of the branch and team
On top of working for the UK’s leading integrated health and safety experts, you’ll also receive:
- A competitive starting salary dependent on experience plus bonus
- 32 days holiday inclusive of bank holidays
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
The ideal Branch Manager will be/have:
- Proven experience of developing and managing high performing sales teams within a store/retail environment, ideally in B2B sales
- Expert understanding of how excellent customer service is delivered
- Strong IT skills required
- Comprehensive knowledge of market and competition desirable
- Good understanding of Health & Safety procedures
- Driving licence preferred
About Us
With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers. It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets.
At Arco, inclusion means ensuring everyone feels valued, respected and able to be their best. We celebrate the unique skills, experiences and perspectives each colleague brings, and we’re committed to creating a supportive environment where everyone can thrive. As part of our journey to everyday inclusion, we recognise that individual needs may vary. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. Be Safe, Be Yourself, Be Your Best.
Branch Manager in Bristol employer: Arco
At Arco, we pride ourselves on being a leading employer in the safety sector, offering a dynamic work environment where your leadership can truly shine. As a Branch Manager in Avonmouth, Bristol, you'll enjoy a supportive culture that prioritises employee growth, with access to extensive training resources and a commitment to work-life balance, including no evening or weekend shifts. With competitive benefits such as generous holiday allowances, community volunteering days, and a strong pension scheme, you'll be part of a team that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Branch Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their values and how you can contribute to their success. We want to see you shine and show them why you're the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Branch Manager. Highlight your leadership skills and how you've driven sales in the past. Confidence is key, so let us help you nail it!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at Arco!
We think you need these skills to ace Branch Manager in Bristol
Some tips for your application 🫡
Show Your Leadership Skills:As a Branch Manager, we want to see your dynamic leadership style shine through in your application. Share specific examples of how you've inspired and driven success in your previous roles – this is your chance to show us what makes you a great leader!
Highlight Customer Service Experience:Customer service is key in this role, so make sure to highlight your experience in delivering exceptional service. Tell us about times when you went above and beyond for customers or how you managed a team to achieve outstanding results.
Be Data-Driven:We love numbers! If you've used data to drive sales or improve performance, let us know. Include any relevant metrics or achievements that demonstrate your ability to manage and analyse performance data effectively.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, it helps us keep track of all applications efficiently!
How to prepare for a job interview at Arco
✨Know Your Numbers
As a Branch Manager, you'll need to demonstrate your understanding of sales targets and performance metrics. Brush up on key figures from your previous roles, such as sales growth percentages and team performance stats, so you can confidently discuss how you've driven results.
✨Showcase Your Leadership Style
Prepare to talk about your approach to managing and developing high-performing teams. Think of specific examples where you've coached team members to success or resolved conflicts. This will show that you can inspire and lead effectively in a fast-paced environment.
✨Customer Service is Key
Be ready to discuss how you've delivered exceptional customer service in the past. Share stories that highlight your ability to build strong relationships with customers and how you've handled challenging situations to ensure satisfaction.
✨Understand the Market
Familiarise yourself with the current market trends and competition in the safety products sector. Being able to discuss these insights during your interview will demonstrate your proactive approach and strategic thinking, which are crucial for driving growth in the branch.
