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- Tasks: Build strong customer relationships and drive sales in a dynamic builders merchant environment.
- Company: Respected builders merchant known for high-quality materials and excellent customer service.
- Benefits: Salary up to £35,000, career development, pension scheme, and a friendly workplace.
- Other info: Fast-paced environment with opportunities to learn and grow your sales career.
- Why this job: Join a supportive team and make a real impact in the building supplies industry.
- Qualifications: Previous builders merchant experience and strong communication skills required.
The predicted salary is between 30000 - 35000 £ per year.
Our client is a well-established and respected builders' merchant, providing high-quality civils & drainage, building materials and supplies to trade professionals and DIY customers. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers' needs.
What’s on offer:
- Salary up to £35,000 DOE
- Opportunities for career development and training.
- Company pension scheme.
- Supportive and friendly working environment.
Role Overview
We are looking for a dynamic and motivated Internal Sale Representative. This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers. You will be responsible for handling customer enquiries, processing orders and proactively identifying sales opportunities.
Key Responsibilities:
- Develop and maintain relationships with customers, ensuring their needs are met efficiently.
- Process customer orders via phone, email and in person.
- Proactively seek new business opportunities and follow up on leads.
- Prepare and provide customer quotations, ensuring competitive pricing.
- Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment.
- Keep up to date with product knowledge and industry trends.
- Achieve and exceed sales targets and KPIs.
- Handle customer queries and resolve any issues in a professional manner.
Skills & Experience Required
- Previous experience selling building supplies.
- Strong communication and negotiation skills.
- Excellent customer service skills with a proactive approach to sales.
- Ability to work in a fast-paced environment and manage multiple tasks.
- A good understanding of building materials and their applications.
- A positive, team-oriented attitude with a willingness to learn.
If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you!
Internal Sales - Builders Merchant in St Albans employer: Arco Recruitment
Contact Detail:
Arco Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales - Builders Merchant in St Albans
✨Tip Number 1
Network like a pro! Reach out to your contacts in the builders merchant industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for those interviews! Research the company and their products thoroughly. Be ready to discuss how your previous experience aligns with their needs, especially in customer service and sales. Show them you’re the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best candidate.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Internal Sales role. Plus, applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Internal Sales - Builders Merchant in St Albans
Some tips for your application 🫡
Show Off Your Builders Merchant Experience: Make sure to highlight your previous builders merchant experience in your application. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your past successes!
Tailor Your Application: Take a moment to customise your application for this role. Use the job description as a guide and sprinkle in relevant keywords that showcase your skills and experience. This helps us see why you’re the perfect fit!
Be Personable and Professional: When writing your application, keep it friendly yet professional. We value strong communication skills, so let your personality shine through while maintaining a level of professionalism that reflects our commitment to excellent customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Arco Recruitment
✨Know Your Products Inside Out
Make sure you brush up on your knowledge of building materials and their applications. The interviewers will likely ask you about specific products, so being able to discuss them confidently will show that you're serious about the role.
✨Show Off Your Customer Service Skills
Prepare examples from your previous experience where you've gone above and beyond for a customer. This role is all about building relationships, so demonstrating your excellent customer service skills will set you apart from other candidates.
✨Practice Your Sales Pitch
Since this position involves proactively seeking new business opportunities, practice how you would pitch a product or service. Think about how you can highlight the benefits and address potential customer concerns effectively.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to sales roles. Be prepared to talk about how you've met or exceeded targets in the past, as this will show your potential employer that you’re results-driven and ready to contribute to their success.