At a Glance
- Tasks: Lead a dynamic team and manage daily operations in a thriving builders merchant.
- Company: Top independent timber and building supplies merchant in the South East.
- Benefits: Competitive salary, profit share bonus, private healthcare, and generous holiday allowance.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a successful branch and make a real impact on customer relationships and sales.
- Qualifications: Experience in builders merchants and strong operational and sales skills required.
The predicted salary is between 48000 - 48000 £ per year.
About Our Client: Our client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch.
Position Overview: As an Assistant Manager, you will play a pivotal role in supporting the daily operations of the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, handling administrative tasks, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales.
Principal Duties and Responsibilities:
- Leadership: Motivate and lead internal staff to achieve excellence.
- Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch.
- Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter.
- Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities.
- Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers.
- Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships.
- Administrative Efficiency: Manage daily administrative tasks, including staff rotas.
Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should:
- Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs.
- Exhibit strong operational and sales skills, with a determination to succeed and a self-driven approach.
- Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships.
- Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately.
Benefits:
- Competitive Salary: Our client offers a competitive annual salary of £48,000, rewarding your valuable contributions.
- Usual Benefits: In addition to the salary, you will receive typical benefits such as a Profit Share Bonus, Private Healthcare, Company Pension, 27 Days Holiday plus 8 Days Bank Holiday, ensuring your well-being and work-life balance.
Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together!
Branch Manager - Builders Merchant in New Malden employer: Arco Recruitment
Our client is an exceptional employer, offering a vibrant work culture that fosters growth and development within the builders merchant sector. With competitive salaries, generous benefits including a Profit Share Bonus and Private Healthcare, and a commitment to employee well-being, this role provides a unique opportunity to thrive in a supportive environment while making a significant impact on customer relationships and branch success.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager - Builders Merchant in New Malden
✨Tip Number 1
Network like a pro! Reach out to your connections in the builders merchant industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect match for you. Plus, it’s a great way to get noticed by employers looking for talent like yours.
We think you need these skills to ace Branch Manager - Builders Merchant in New Malden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your previous roles in builders merchants and any leadership experience you have, as this will show us you're a great fit for the Assistant Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our client's needs. Be sure to mention your sales success and customer relationship skills.
Showcase Your Technical Knowledge:Since the role requires technical expertise, don’t shy away from mentioning any relevant product knowledge or experience you have. This will help us see how you can provide outstanding service and support to customers right from the get-go.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Arco Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the builders merchant industry. Understand the products, services, and customer needs. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully managed staff or improved team performance. This will demonstrate your capability to step in for the Branch Manager when needed.
✨Engage with Customer Scenarios
Be ready to discuss how you would handle customer inquiries and turn them into sales. Think of specific situations where you've excelled in customer engagement and relationship building. This will highlight your sales skills and customer service focus.
✨Demonstrate Your IT Proficiency
Since the role involves managing a CRM system, be prepared to talk about your experience with technology and data management. If you've used similar systems before, share those experiences to show that you can adapt quickly and efficiently.
