At a Glance
- Tasks: Support branch operations and ensure top-notch customer service while driving sales.
- Company: Join a leading builders' merchant with a focus on teamwork and growth.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Other info: Opportunity for career advancement in a supportive and safety-focused culture.
- Why this job: Lead a team, build customer relationships, and make a real impact in the industry.
- Qualifications: Experience in builders' merchants and strong leadership skills required.
The predicted salary is between 50000 - 55000 £ per year.
- Branch
- Manager
- Designate
Salary: £50,000 - £55,000 DOE Hours: Monday to Friday 07:30 - 17:00 and alternate Saturdays Branch Manager Designate Key Responsibilities Operational Management Support the day-to-day running of branch operations.
Ensure high standards of customer service are maintained.
Assist in managing stock levels and stock accuracy.
Ensure compliance with all company procedures and health and safety regulations.
Maintain excellent housekeeping standards throughout the branch.
Support continuous operational improvements.
Commercial Performance Help deliver branch sales and profitability targets.
Identify opportunities to increase sales and margin.
Build strong relationships with trade and retail customers.
Work closely with internal sales and external sales teams to maximise business opportunities.
Monitor local market activity and competitor performance.
Leadership Learn how to lead, motivate and develop branch colleagues.
Support recruitment, induction and training activities where appropriate.
Promote a positive, customer-focused team culture.
Lead by example through professional behaviour and strong work ethic.
Customer Service Build lasting relationships with customers.
Resolve customer issues promptly and professionally.
Ensure customers receive knowledgeable advice and excellent service.
Promote company products and value-added services.
Health, Safety Compliance Ensure safe working practices are followed at all times.
Support regular branch audits.
Promote a strong safety culture.
Ensure compliance with company policies and relevant legislation.
Financial Management Understand branch budgets and profit and loss accounts.
Monitor costs and help identify opportunities to improve profitability.
Assist with credit control and cash management procedures.
Support stock control and loss prevention initiatives.
Skills Experience Essential Previous experience within a builders' merchant Previous supervisory, assistant branch manager or branch manager experience.
Strong customer service skills.
Good commercial awareness.
Experience supervising or leading a team.
Excellent communication and interpersonal skills.
Ability to build relationships with customers and colleagues.
Good organisational and problem-solving skills.
IT literate, including Microsoft Office.
