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For Companies At a Glance
- Tasks: Engage with customers, process orders, and drive sales growth in a dynamic environment.
- Company: Respected builders' merchant known for quality materials and excellent customer service.
- Benefits: Competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Join a passionate team and make a real impact in the building industry.
- Qualifications: Sales experience in a builders' merchant and strong communication skills.
- Other info: Fast-paced role with opportunities to learn and grow your career.
The predicted salary is between 28000 - 30000 £ per year.
Our client is a well-established and respected builders\’ merchant, providing high-quality building materials and supplies to trade professionals and DIY customers. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers\’ needs. Role Overview We are looking for a dynamic and motivated sales person to be the first point of contact for customers. This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers. You will be responsible for handling customer enquiries, processing orders, and proactively identifying sales opportunities. Key Responsibilities: Develop and maintain relationships with customers, ensuring their needs are met efficiently. Proactively seek new business opportunities and follow up on leads. Answer trade counter and telephone sales enquiries. Provide expert advice on building materials, products, and services. Process customer orders via phone, email and in person. Prepare and provide customer quotations, ensuring competitive pricing. Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment. Keep up to date with product knowledge and industry trends. Achieve and exceed sales targets and KPIs. Handle customer queries and resolve any issues in a professional manner. Skills & Experience Required Previous experience in a sales role within a builders\’ merchant Strong communication and negotiation skills. Excellent customer service skills with a proactive approach to sales. Ability to work in a fast-paced environment and manage multiple tasks. A good understanding of building materials and their applications. A positive, team-oriented attitude with a willingness to learn. What’s on offer: Salary up to £28,000 – £30,000 Opportunities for career development and training. Company pension scheme. Supportive and friendly working environment. If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you
Telesales - Builders Merchant employer: Arco Recruitment Ltd
Contact Detail:
Arco Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales - Builders Merchant
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Practice your pitch! Think about how you’d introduce yourself and your experience in a way that highlights your sales skills. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Telesales - Builders Merchant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your previous sales experience, especially in builders' merchants, and showcase your communication skills. We want to see how you can bring your expertise to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and customer service. Share specific examples of how you've built relationships with customers and driven sales growth in the past.
Showcase Your Product Knowledge: Since this role involves providing expert advice on building materials, make sure to mention any relevant knowledge or experience you have. We love candidates who are proactive and eager to learn more about the industry!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Arco Recruitment Ltd
✨Know Your Products
Make sure you brush up on your knowledge of building materials and their applications. The interviewers will likely ask you about specific products, so being able to speak confidently about them will show that you're serious about the role.
✨Showcase Your Sales Skills
Prepare examples from your previous sales experience where you successfully built relationships with customers or exceeded sales targets. This will demonstrate your ability to drive sales growth and provide excellent customer service.
✨Practice Active Listening
During the interview, listen carefully to the questions being asked. This not only shows respect but also allows you to tailor your responses to what the interviewer is really looking for. It’s all about making a connection!
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and its products. This shows your genuine interest in the role and helps you understand how you can contribute to their success. Plus, it gives you a chance to assess if this is the right fit for you.
