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For Companies At a Glance
- Tasks: Be the first point of contact for customers and drive sales growth.
- Company: Respected builders' merchant known for quality materials and excellent service.
- Benefits: Salary up to £30,000, career development, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact in sales and customer service.
- Qualifications: Sales experience in a builders' merchant and strong communication skills.
- Other info: Fast-paced environment with opportunities for learning and growth.
Our client is a well-established and respected builders\’ merchant, providing high-quality building materials and supplies to trade professionals and DIY customers. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers\’ needs.
Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
Role Overview
We are looking for a dynamic and motivated sales person to be the first point of contact for customers.
This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers.
You will be responsible for handling customer enquiries, processing orders, and proactively identifying sales opportunities.
Key Responsibilities:
Develop and maintain relationships with customers, ensuring their needs are met efficiently.
Proactively seek new business opportunities and follow up on leads.
Answer trade counter and telephone sales enquiries.
Provide expert advice on building materials, products, and services.
Process customer orders via phone, email and in person.
Prepare and provide customer quotations, ensuring competitive pricing.
Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment.
Keep up to date with product knowledge and industry trends.
Achieve and exceed sales targets and KPIs.
Handle customer queries and resolve any issues in a professional manner.
Skills & Experience Required
Previous experience in a sales role within a builders\’ merchant
Strong communication and negotiation skills.
Excellent customer service skills with a proactive approach to sales.
Ability to work in a fast-paced environment and manage multiple tasks.
A good understanding of building materials and their applications.
A positive, team-oriented attitude with a willingness to learn.
What’s on offer:
Salary up to £28,000 – £30,000
Opportunities for career development and training.
Company pension scheme.
Supportive and friendly working environment.
If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you
Telesales - Builders Merchant employer: Arco Recruitment Ltd
Contact Detail:
Arco Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales - Builders Merchant
✨Tip Number 1
Get to know the company inside out! Research their products, services, and customer base. This way, when you get that interview, you can show off your knowledge and impress them with how well you understand their business.
✨Tip Number 2
Practice your pitch! You’ll want to be able to communicate your sales experience and how it relates to the builders' merchant industry. Role-play with a friend or in front of the mirror to nail down your delivery.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local trade events. Building relationships can lead to job opportunities that aren’t even advertised yet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Telesales - Builders Merchant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role. Highlight your previous sales experience in builders' merchants and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for sales and customer service. Tell us why you're excited about this opportunity and how your background makes you the perfect fit for the role.
Show Off Your Product Knowledge: Since this role involves providing expert advice on building materials, make sure to mention any specific knowledge or experience you have in this area. We love candidates who are proactive and knowledgeable!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Arco Recruitment Ltd
✨Know Your Products
Make sure you brush up on your knowledge of building materials and their applications. Being able to speak confidently about the products will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Sales Skills
Prepare examples from your previous sales experience where you successfully built relationships with customers or exceeded sales targets. This will demonstrate your ability to drive sales growth, which is crucial for the role.
✨Practice Customer Scenarios
Think about common customer enquiries you might face in this role and practice how you would handle them. This could include processing orders or resolving issues. Showing that you can think on your feet will set you apart.
✨Be Proactive and Positive
Exude a positive attitude during the interview. Show your enthusiasm for the role and the company. Remember, they’re looking for someone who is not just skilled but also a great fit for their team culture.
