At a Glance
- Tasks: Lead a dynamic team, manage operations, and drive sales in a builders merchant environment.
- Company: One of the UK's top independent timber and building supplies merchants.
- Benefits: Competitive salary, profit share bonus, private healthcare, and generous holiday allowance.
- Other info: Opportunity for career growth in a dynamic, entrepreneurial setting.
- Why this job: Join a thriving business and make a real impact in a supportive environment.
- Qualifications: Experience in builders merchants, strong sales skills, and excellent product knowledge.
The predicted salary is between 48000 - 48000 £ per year.
About Our Client: Our client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch.
Position Overview: As an Assistant Manager, you will play a pivotal role in supporting the daily operations of the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, handling administrative tasks, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales.
Principal Duties and Responsibilities:
- Leadership: Motivate and lead internal staff to achieve excellence.
- Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch.
- Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter.
- Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities.
- Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers.
- Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships.
- Administrative Efficiency: Manage daily administrative tasks, including staff rotas.
Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should:
- Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs.
- Exhibit strong operational and sales skills, with a determination to succeed and a self-driven approach.
- Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships.
- Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately.
Benefits:
- Competitive Salary: Our client offers a competitive annual salary of £48,000, rewarding your valuable contributions.
- Usual Benefits: In addition to the salary, you will receive typical benefits such as a Profit Share Bonus, Private Healthcare, Company Pension, 27 Days Holiday plus 8 Days Bank Holiday, ensuring your well-being and work-life balance.
Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together!
Branch Manager - Builders Merchant in New Malden employer: Arco Recruitment Ltd
Our client is an exceptional employer, offering a vibrant work culture that fosters growth and development within the builders merchant sector. With competitive salaries, generous benefits including a Profit Share Bonus and Private Healthcare, and a commitment to employee well-being, this role provides a unique opportunity to thrive in a supportive environment while making a significant impact on customer relationships and branch success.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Manager - Builders Merchant in New Malden
✨Tip Number 1
Network like a pro! Reach out to your connections in the builders merchant industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and be ready to showcase your sales skills and customer engagement strategies.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting roles waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Branch Manager - Builders Merchant in New Malden
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the job description. Highlight your previous roles in builders merchants and any leadership experience you have, as this will show us you're a great fit for the Assistant Manager position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our client's needs. Be sure to mention your sales success and customer relationship skills.
Showcase Your Technical Knowledge:Since the role requires technical expertise, don’t shy away from mentioning any relevant product knowledge or experience you have. This will help us see how you can provide outstanding service and support to customers right from the get-go.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Arco Recruitment Ltd
✨Know Your Products Inside Out
Make sure you brush up on your product knowledge before the interview. Being able to discuss the various timber and building supplies confidently will show that you're serious about the role and understand the needs of trade and retail customers.
✨Demonstrate Leadership Skills
Since the role involves stepping in for the Branch Manager, be prepared to share examples of how you've motivated and led a team in the past. Highlight any experiences where you've successfully managed staff or improved team performance.
✨Showcase Your Sales Success
Prepare to discuss specific instances where you've turned customer inquiries into sales. Use metrics if possible, like percentage increases in sales or successful quotes generated, to illustrate your impact in previous roles.
✨Be Ready for Customer Engagement Scenarios
Expect questions about how you'd handle customer interactions, both over the phone and face-to-face. Think of examples where you've provided exceptional service or resolved issues effectively, as this will demonstrate your ability to nurture strong customer relationships.
