At a Glance
- Tasks: Build strong customer relationships and drive sales growth in a dynamic environment.
- Company: Respected builders' merchant known for excellent customer service.
- Benefits: Salary up to £35,000, career development, pension scheme, and friendly workplace.
- Other info: Fast-paced role with opportunities to learn and grow.
- Why this job: Join a supportive team and make a real impact in sales.
- Qualifications: Experience in selling building supplies and strong communication skills.
Our client is a well-established and respected builders' merchant. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers' needs.
What’s on offer:
- Salary up to £35,000 DOE
- Hours: Monday - Friday + Alternate Saturdays
- Opportunities for career development and training.
- Company pension scheme.
- Supportive and friendly working environment.
Role Overview
We are looking for a dynamic and motivated Internal Sale Representative. This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers. You will be responsible for handling customer enquiries, processing orders and proactively identifying sales opportunities.
Key Responsibilities:
- Develop and maintain relationships with customers, ensuring their needs are met efficiently.
- Process customer orders via phone, email and in person.
- Proactively seek new business opportunities and follow up on leads.
- Prepare and provide customer quotations, ensuring competitive pricing.
- Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment.
- Keep up to date with product knowledge and industry trends.
- Achieve and exceed sales targets and KPIs.
- Handle customer queries and resolve any issues in a professional manner.
Skills & Experience Required
- Previous experience selling building supplies
- Strong communication and negotiation skills.
- Excellent customer service skills with a proactive approach to sales.
- Ability to work in a fast-paced environment and manage multiple tasks.
- A good understanding of building materials and their applications.
- A positive, team-oriented attitude with a willingness to learn.
If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you.
Internal Sales - Builders Merchant in Folkestone employer: Arco Recruitment Ltd
As a well-established builders' merchant, our client offers a supportive and friendly working environment that prioritises excellent customer service and product expertise. Employees benefit from competitive salaries, opportunities for career development and training, and a company pension scheme, making it an ideal place for those looking to grow in their sales careers while contributing to a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales - Builders Merchant in Folkestone
✨Tip Number 1
Network like a pro! Reach out to your connections in the builders' merchant industry. Attend local trade shows or events where you can meet potential employers and showcase your enthusiasm for sales.
✨Tip Number 2
Prepare for those interviews! Research the company and their products thoroughly. Be ready to discuss how your previous experience aligns with their needs, especially in customer service and sales.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by hiring managers.
We think you need these skills to ace Internal Sales - Builders Merchant in Folkestone
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous experience in selling building supplies and any relevant customer service roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about sales and how your background aligns with our client's needs. Be sure to mention your proactive approach and strong communication skills.
Showcase Your Product Knowledge:Since this role involves a good understanding of building materials, don’t shy away from mentioning any specific knowledge or experience you have. We love candidates who are keen to keep up with industry trends and can engage customers effectively.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates. Plus, it’s super easy!
How to prepare for a job interview at Arco Recruitment Ltd
✨Know Your Products
Make sure you brush up on your knowledge of building materials and their applications. The interviewers will likely ask about specific products, so being able to discuss them confidently will show that you're serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've gone above and beyond for a customer. This role is all about excellent customer service, so demonstrating your proactive approach will set you apart.
✨Practice Your Communication
Since strong communication is key in this position, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to get comfortable discussing your experiences and skills.
✨Be Ready to Discuss Sales Strategies
Think about how you would identify new business opportunities and follow up on leads. Be prepared to share your ideas on how to achieve and exceed sales targets, as this will show your motivation and strategic thinking.
