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- Tasks: Lead daily operations, manage staff, and ensure top-notch customer service.
- Company: Join a leading builders merchant with a focus on teamwork and growth.
- Benefits: Competitive salary, annual bonus, company car, and career development opportunities.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Strong leadership, customer service skills, and inventory management experience.
- Other info: Promote a safe and organised workplace for both staff and customers.
The predicted salary is between 36000 - 60000 £ per year.
As the Branch Manager, you will play role in managing the day-to-day operations and sales of the branch. This position involves managing staff, overseeing inventory, ensuring customer satisfaction and maintaining operational efficiency to meet business objectives. Job Title: Branch Manager Branch Manager Job Overview: Manage the branch\’s daily operations, focusing on inventory control, customer service, staff supervision H&S, Stock control and sales. This role ensures that the branch runs smoothly and provides excellent service to customers, including contractors, tradespeople and DIY enthusiasts. Branch Manager Key Responsibilities: Oversee all aspects of branch operations, including opening and closing procedures, cash management and adherence to health and safety regulations. Ensure the branch is well-organised, clean and safe for both employees and customers. Oversee inventory levels, ensuring that stock is ordered, received, and stored correctly. Conduct regular stock checks and work with suppliers to maintain optimal inventory levels. Identify slow-moving items and work on strategies to reduce excess stock. Ensure that customers receive prompt, professional and knowledgeable service. Address customer inquiries, resolve complaints and manage any escalated issues effectively. Promote a customer-first culture among the branch staff. Supervise, train, and mentor branch staff, including sales assistants, yard workers, and delivery drivers. Delegate tasks and ensuring staff are meeting performance expectations. Support staff development through ongoing training and performance feedback. Ensure that all health and safety regulations are adhered to within the branch. Conduct regular safety audits and address any issues promptly. Promote a safe working environment for all employees and customers. Maintain accurate records of transactions, deliveries, and stock levels. Handle administrative tasks. Skills: Strong leadership and team management abilities. Excellent customer service and communication skills. Proficiency in inventory management and stock control. Ability to work under pressure and meet deadlines. Familiarity with health and safety regulations. Salary: Up to £50,000 + annual bonus + company car
Branch Manager - Builders Merchant employer: Arco Recruitment Ltd
Contact Detail:
Arco Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager - Builders Merchant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Branch Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in managing operations and customer service. This will help you stand out as the perfect fit for the team!
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've successfully managed staff, improved customer satisfaction, or streamlined inventory processes. We want to see how you can bring that magic to our branch!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team and contributing to our success.
We think you need these skills to ace Branch Manager - Builders Merchant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Branch Manager role. Highlight your leadership abilities, customer service experience, and any relevant inventory management skills to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your past experiences make you the perfect fit for managing our branch operations.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Whether it’s improving sales figures or enhancing customer satisfaction, we want to see how you've made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the Branch Manager position without any hassle!
How to prepare for a job interview at Arco Recruitment Ltd
✨Know Your Branch Inside Out
Before the interview, make sure you research the company and its branch operations thoroughly. Understand their inventory management practices, customer service approach, and any recent news or changes in the industry. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Branch Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved operational efficiency. Be ready to discuss how you would promote a customer-first culture and support staff development in this new role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer complaints or inventory issues. Think of specific situations you've faced in previous roles and how you tackled them. This will showcase your practical experience and readiness for the challenges of the job.
✨Emphasise Health and Safety Knowledge
Given the importance of health and safety regulations in this role, be prepared to discuss your familiarity with these standards. Share any relevant training or audits you've conducted in the past, and explain how you would ensure compliance within the branch to create a safe environment for both staff and customers.
