At a Glance
- Tasks: Support daily operations and drive sales in a Plumbing & Heating branch.
- Company: Join a leading plumbing merchant with a focus on customer service.
- Benefits: Competitive salary, pension, ongoing training, and career progression.
- Other info: Dynamic environment with opportunities to progress into management.
- Why this job: Step into a leadership role and make a real impact in the trade sector.
- Qualifications: Experience in plumbing & heating, strong sales, and customer service skills.
Our client is looking for a motivated and customer focused Assistant Branch Manager to support the daily operations and sales of the Plumbing & Heating branch. Working closely with the P&H Branch Manager, you will help drive sales, maintain excellent customer service standards and ensure efficient branch operations. This is an excellent opportunity for someone with experience in the plumbing, heating sector who is looking to progress into branch management.
Key Responsibilities
- Support the Branch Manager in the day-to-day running of the branch
- Assist in achieving branch sales and profitability targets
- Build and maintain strong relationships with trade and retail customers
- Deliver high levels of customer service and resolve customer queries effectively
- Assist with stock control, merchandising and inventory management
- Ensure health & safety procedures are followed at all times
- Handle cash management and branch administration duties
- Work with suppliers and internal departments to maintain stock availability
- Step into the Branch Manager role during periods of absence
Skills & Experience Required
- Previous experience within a plumbing & heating merchant environment
- Senior Sales, Supervisory or leadership experience
- Strong sales and customer service background
- Good knowledge of plumbing & heating products
- Excellent communication and organisational skills
- Commercial awareness and problem-solving ability
Salary: Up to £42,000 DOE
Company pension
Ongoing training and career development opportunities
Supportive and professional working environment
Opportunity to progress into Branch Manager positions
Hours: 6:30 - 4:30 or 7:30 - 5:30 and alternate Saturdays 6:30 - 3:30
Ideal Candidate
The ideal candidate will be enthusiastic, commercially minded and passionate about delivering excellent customer service. You will thrive in a fast-paced trade environment and enjoy leading by example to support branch success.
Assistant Branch Manager - Plumbers Merchant employer: Arco Recruitment Ltd
Contact Detail:
Arco Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager - Plumbers Merchant
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and heating sector. Let them know you're on the lookout for opportunities, and who knows? They might just have the inside scoop on the perfect Assistant Branch Manager role.
✨Tip Number 2
Prepare for those interviews by brushing up on your product knowledge. Make sure you can chat confidently about plumbing and heating products. This will show potential employers that you're not just a great candidate, but also passionate about the industry.
✨Tip Number 3
When you get an interview, don’t just talk about your experience—share specific examples of how you've driven sales or improved customer service in previous roles. This will help you stand out as someone who can really make a difference in the branch.
✨Tip Number 4
Finally, apply through our website! We’re always looking for motivated individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out on this opportunity!
We think you need these skills to ace Assistant Branch Manager - Plumbers Merchant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects your experience in the plumbing and heating sector. Highlight any relevant roles and responsibilities that align with the Assistant Branch Manager position. We want to see how your background makes you a perfect fit for our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and sales. Tell us why you're excited about this role and how you can contribute to our branch's success. Keep it engaging and personal!
Show Off Your Skills: In your application, don’t forget to mention your strong communication and organisational skills. We love candidates who can demonstrate their problem-solving abilities and commercial awareness, so give us examples of how you've excelled in these areas before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Arco Recruitment Ltd
✨Know Your Plumbing & Heating Stuff
Brush up on your knowledge of plumbing and heating products before the interview. Being able to discuss specific products and their applications will show that you're not just a sales person, but someone who understands the industry inside out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you resolved customer queries effectively or built strong relationships with clients. This will demonstrate your ability to maintain high standards in customer interactions.
✨Demonstrate Leadership Potential
Since this role involves stepping into the Branch Manager position, be ready to discuss your leadership experience. Share instances where you've led a team or taken initiative in a supervisory role, highlighting your ability to motivate others and drive sales.
✨Be Ready for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Prepare to discuss challenges you've faced in previous roles and how you overcame them, especially in a fast-paced environment. This will show that you're commercially aware and can think on your feet.