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- Tasks: Lead a dynamic team, drive sales, and manage the branch in the manager's absence.
- Company: Top independent timber and building supplies merchant in the South East.
- Benefits: Competitive salary of £55,000, healthcare, pension, and work-life balance.
- Other info: Opportunity for growth in a supportive and entrepreneurial culture.
- Why this job: Join a thriving environment and make a real impact on customer relationships.
- Qualifications: Experience in builders merchants, strong sales skills, and excellent product knowledge.
About Our Client: Our esteemed client, one of the UK's foremost independent timber and building supplies merchants with a strong presence in the South East, is seeking an Assistant Manager to join their dynamic team. This exciting opportunity arises due to an internal promotion within their top-performing branch.
Position Overview: As an Assistant Manager, you will play a pivotal role in driving sales for the branch and managing the branch when the Branch Manager is absent. Your responsibilities encompass managing staff, generating sales, motivating the sales team, and delivering exceptional service to trade and retail customers, with a primary focus on converting customer inquiries into sales.
Principal Duties and Responsibilities:
- Leadership: Motivate and lead internal sales staff to achieve excellence.
- Branch Management: Step in for the Branch Manager when needed, ensuring the seamless operation of the branch.
- Customer Engagement: Respond to incoming calls and provide face-to-face support at the trade counter.
- Sales Success: Turn initial customer inquiries into sales, generate and send quotes, and expertly manage the customer relationship management (CRM) system, proactively pursuing warm leads and opportunities.
- Technical Expertise: Offer technical advice, support, and outstanding after-sales service to customers.
- Customer Growth: Identify opportunities to boost annual spending from existing customers, nurturing strong and lasting trade relationships.
- Administrative Efficiency: Manage daily administrative tasks, including staff rotas.
Candidate Requirements: Our client thrives in a dynamic, entrepreneurial environment and is looking for individuals who possess both the skills and the ambition to grow with their business. The ideal candidate should:
- Have prior experience in a builders merchants environment and a deep understanding of trade and retail customer needs.
- Exhibit strong sales skills, with a determination to succeed and a self-driven approach.
- Possess excellent product knowledge, warm management style, and the ability to forge lasting customer relationships.
- Demonstrate IT proficiency, with the capacity to swiftly adapt to new systems and enter data accurately.
Benefits:
- Competitive Salary: Our client offers a competitive annual salary of £55,000, rewarding your valuable contributions.
- Usual Benefits: In addition to the salary, you will receive typical benefits such as healthcare, pension, ensuring your well-being and work-life balance.
Apply Now: If you're excited about this opportunity to work with our esteemed client and play a crucial role in the success and growth of their top-performing branch, we invite you to apply immediately. We look forward to meeting you and witnessing your potential to make a difference. Join our client in building a brighter future together.
Assistant Branch Manager - Builders Merchants employer: Arco Recruitment Ltd
Contact Detail:
Arco Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager - Builders Merchants
✨Tip Number 1
Network like a pro! Reach out to your connections in the builders merchants industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your experience aligns with their needs. Show them you're not just another candidate, but the perfect fit for their team.
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm and professionalism, which are key traits for an Assistant Manager.
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application and get noticed by the right people. Plus, it’s a great way to show your interest in the role directly.
We think you need these skills to ace Assistant Branch Manager - Builders Merchants
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Assistant Branch Manager role. Highlight your previous experience in builders merchants and any leadership roles you've held, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our client's needs. Be sure to mention your sales success and customer relationship skills.
Showcase Your Technical Knowledge: Since the role requires technical expertise, don’t shy away from mentioning any relevant product knowledge or experience you have. This will help us see how you can provide outstanding support to customers right from the get-go.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Arco Recruitment Ltd
✨Know Your Products Inside Out
Make sure you brush up on your product knowledge before the interview. Being able to discuss the various timber and building supplies confidently will show that you're serious about the role and understand the needs of trade and retail customers.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully turned customer inquiries into sales in the past. Highlighting your sales achievements will demonstrate your ability to drive results, which is crucial for the Assistant Manager position.
✨Demonstrate Leadership Qualities
Think of instances where you've motivated a team or stepped up in a leadership role. The interviewers will be looking for someone who can lead the branch effectively, especially when the Branch Manager is absent.
✨Engage with Customer Scenarios
Be ready to discuss how you would handle specific customer situations. This could include responding to inquiries or providing technical advice. Showing that you can engage with customers and build relationships will set you apart from other candidates.