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- Tasks: Join us as a Retail Sales Advisor, delivering top-notch customer service and promoting our products.
- Company: Arco is the UK's leading safety expert with a 140-year legacy in health and safety.
- Benefits: Enjoy £12.60 p/h, 32 days holiday, discounts, and access to personal development resources.
- Why this job: Be part of a supportive team that values diversity and offers growth opportunities in a unique retail environment.
- Qualifications: Experience in customer service is preferred; strong IT skills and a full UK driving license are a plus.
- Other info: Work 4 hours daily, Monday to Friday, with alternating Saturdays; training provided for all new hires.
About The Role
Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key responsibilities include:
- Delivering outstanding levels of customer service
- Interacting with our customers, in store or on the phone, to promote our products and services
- Providing a great shopping environment for our customers ensuring our stores are clean, tidy and presentable – a store we can be really proud of
- Processing customer transactions and responding to customer enquiries using our bespoke IT software
- £12.60 p/h plus bonus
- 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
The ideal Retail Sales Advisor will be/have:
- Experience of working face to face with customers, preferably in a retail environment
- An understanding of what makes a great customer experience
- Strong IT skills, and the ability to learn new software
- Full UK driving license would be preferred
About Us
With a 140-year legacy, Arco are recognised as the UK\’s leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We\’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.
We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone\’s views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.
Be Safe, Be Yourself, Be Your Best. #J-18808-Ljbffr
Part Time Retail Sales Advisor employer: Arco Ltd
Contact Detail:
Arco Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Retail Sales Advisor
✨Tip Number 1
Familiarise yourself with the health and safety industry, especially personal protective equipment (PPE). Even if you don't have prior knowledge, showing a genuine interest in learning about these products can set you apart during your interactions with the hiring team.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's not in retail. Be prepared to share specific examples of how you've delivered excellent service, as this is crucial for the Retail Sales Advisor role.
✨Tip Number 3
Practice using IT software or point-of-sale systems if you're not already familiar with them. Being comfortable with technology will help you adapt quickly to the bespoke IT software used at Arco, making you a more attractive candidate.
✨Tip Number 4
Demonstrate your ability to work well in a team and contribute to a positive store environment. Share examples of how you've collaborated with colleagues in the past, as teamwork is a key aspect of the culture at Arco.
We think you need these skills to ace Part Time Retail Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any face-to-face customer service roles. Emphasise skills that align with the job description, such as strong IT skills and a commitment to delivering great customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Arco and how your values align with their culture of care, collaboration, performance, and delivery.
Showcase Your Customer Service Skills: In your application, provide specific examples of how you've delivered outstanding customer service in previous roles. This could include resolving customer issues or creating a positive shopping environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Arco Ltd
✨Showcase Your Customer Service Skills
As a Retail Sales Advisor, your ability to deliver outstanding customer service is crucial. Prepare examples from your past experiences where you successfully interacted with customers, resolved issues, or enhanced their shopping experience.
✨Familiarise Yourself with the Company
Research Arco and its role in the health and safety industry. Understanding their products and services will not only impress your interviewers but also help you answer questions more effectively.
✨Demonstrate Your IT Proficiency
Since the role involves using bespoke IT software, be ready to discuss your previous experience with technology. If you have any specific examples of software you've used, mention them to show your adaptability.
✨Emphasise Teamwork and Collaboration
Arco values collaboration and teamwork. Be prepared to share instances where you worked well within a team, highlighting how you contributed to achieving common goals and supported your colleagues.
