At a Glance
- Tasks: Engage customers, drive sales, and build strong relationships in a vibrant retail environment.
- Company: Join Arco, a market-leading business with a unique retail culture.
- Benefits: Competitive salary, 32 days holiday, discounts, and personal development opportunities.
- Other info: Flexible hours with potential for career progression and community volunteering days.
- Why this job: Gain valuable experience in sales while making a real impact on customer satisfaction.
- Qualifications: Sales experience and strong IT skills are preferred; training provided.
The predicted salary is between 27976 - 27976 € per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market‑leading business? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from our store in Leeds. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. The Branch Sales Advisor role is a full time position for 40 hours a week over 5 days, Monday to Friday, 08:00 to 17:00. The store is open on Saturday mornings so every so often we may require you to work a Saturday morning. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow. This role can lead to future progression within Arco.
Key Responsibilities
- Carrying out outbound calls to customers to build relationships and drive revenue through accounts
- Supporting the Territory Account Manager with local customers
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
Benefits
- A starting salary of £27,976 plus bonus
- 32 days holiday inclusive of bank holidays (Pro‑Rata)
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days (pro rata for part time) every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24‑hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long‑term service awards – we’re proud to have employees who have worked for us for 40 years
Qualifications
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- UK driving licence is advantageous but not a necessity for this role
Branch Sales Advisor in Leeds employer: Arco Ltd
Arco is an exceptional employer, offering a vibrant work culture in Leeds that prioritises employee development and customer satisfaction. With competitive salaries, generous holiday allowances, and unique benefits like community volunteering days and extensive retail discounts, Arco fosters a supportive environment where employees can thrive and progress in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Sales Advisor in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the Branch Sales Advisor role, especially around customer service and sales.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your enthusiasm shine through. Arco is looking for someone who can build strong customer relationships, so be friendly and approachable.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Branch Sales Advisor in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Branch Sales Advisor role. Highlight any sales experience, customer service skills, and your ability to work in a team. We want to see how you can contribute to our unique retail environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the opportunity at Arco and how your background makes you a great fit. Don’t forget to mention your enthusiasm for learning about the health and safety industry!
Showcase Your Customer Service Skills:As a Branch Sales Advisor, delivering high levels of customer service is key. In your application, share specific examples of how you've gone above and beyond for customers in the past. We love to see those real-life stories!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Arco Ltd
✨Know Your Stuff
Before the interview, take some time to research Arco and the health and safety industry. Familiarise yourself with their products, especially personal protective equipment (PPE). This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Sales Skills
Prepare examples of your previous sales experiences, whether over the phone or face-to-face. Think about how you built relationships with customers and drove sales. Be ready to discuss specific situations where you exceeded targets or improved customer loyalty.
✨Practice Customer Service Scenarios
Since delivering high levels of customer service is key for this role, practice answering questions related to customer interactions. Think about how you would handle difficult customers or resolve complaints. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in the Branch Sales Advisor role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
