At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a rich 140-year legacy.
- Benefits: Earn £12.60 per hour, enjoy 32 days holiday, and access fantastic discounts.
- Other info: Flexible part-time hours with opportunities for personal and professional growth.
- Why this job: Be part of a transformation journey while developing your skills and career.
- Qualifications: Customer service experience and a full UK driving licence are essential.
The predicted salary is between 12 - 16 £ per hour.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from our store in Avonmouth. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. The Branch Sales Advisor role is a part time position, with the working days being Monday and Thursday, 08:00 to 17:00 and Saturday morning 09:00 to 12:00, working a total of 19 hours per week. As the role will provide cover for our IMS Coordinator, we require you to have a full UK Driving License so that you can drive our commercial vehicle when required. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and building strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
Benefits
- A starting salary of £12.60 per hour plus bonus
- 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we’ll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About You
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- Driving licence is essential for this role
About Us
With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balancing the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.
Branch Sales Advisor - Part Time employer: Arco Ltd
Arco Ltd is an excellent employer, offering a dynamic work environment in Hull where innovation meets collaboration. With a strong focus on employee growth, we provide comprehensive training and development opportunities alongside a competitive salary and generous benefits package, including 32 days of holiday and a health cash plan. Join us to be part of a team that values your contributions and fosters meaningful relationships within the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Sales Advisor - Part Time
✨Tip Number 1
Get to know the company before your interview! Research Arco's values and their approach to customer service. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your sales pitch! Since the role involves driving sales, think about how you would approach a customer in-store. Role-play with a friend or family member to build your confidence and refine your technique.
✨Tip Number 3
Show off your customer service skills during the interview. Share specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your ability to deliver high levels of service, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Arco team.
We think you need these skills to ace Branch Sales Advisor - Part Time
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Branch Sales Advisor role. Highlight your customer service experience and any sales achievements, as these are key to what we're looking for!
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your passion for customer service and how you can contribute to our team at Arco.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Arco Ltd
✨Know the Company
Before your interview, take some time to research Arco. Understand their values, products, and the role they play in the health and safety industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Branch Sales Advisor, delivering high levels of customer service is key. Prepare examples from your past experiences where you’ve successfully handled customer interactions, resolved issues, or built strong relationships. This will demonstrate your capability in this area.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a major part of the role, think about how you can contribute to this. Be prepared to discuss any previous sales experience you have, including techniques you used to engage customers and close sales. Highlighting your proactive approach will impress the interviewers.
✨Prepare Questions
At the end of the interview, you’ll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the company’s future plans. This shows that you’re not just interested in the job, but also in how you can grow within the company.
