At a Glance
- Tasks: Be the go-to person for customer queries and resolve issues with empathy.
- Company: Join Arco Limited, a leader in customer experience.
- Benefits: Enjoy a hybrid work model, competitive pay, and a supportive team.
- Other info: Great opportunity for career growth in a dynamic environment.
- Why this job: Make a real difference in customer journeys and improve service quality.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 22050 - 26950 £ per year.
Arco Limited is seeking a proactive Customer Support Advisor to join our Customer Experience Team on a 12-month fixed-term, hybrid basis.
The role is the primary contact for customer queries, with a strong focus on resolving issues empathetically and efficiently while identifying service improvements.
You will work Monday to Friday, delivering First Time Right outcomes, and collaborating with Sales, Supply Chain and Product teams to enhance the customer journey.
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Hybrid Customer Experience Advisor — Resolutions & Relationships employer: Arco Limited
At Arco Professional Safety Services, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Bracknell, our vibrant work culture fosters collaboration and innovation, offering extensive training opportunities and a supportive environment where you can truly make a difference in safety training. With generous benefits including 32 days of holiday, a robust pension scheme, and community volunteering days, we ensure our employees feel valued and empowered to thrive in their careers.
