At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a vibrant retail environment.
- Company: Join Arco, a market leader in health and safety products.
- Benefits: Earn £13.45 per hour, enjoy 32 days holiday, and access great discounts.
- Other info: Flexible hours with opportunities for personal and career development.
- Why this job: Be part of a dynamic team and grow your skills in a supportive setting.
- Qualifications: Retail experience and strong IT skills are a plus; training provided.
The predicted salary is between 27800 - 29000 £ per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from our flagship branch in Hull. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. The Branch Sales Advisor role is a position for 36 hours a week over 5 days a week. The days and hours of work are 08:00 - 17:00 Monday, Tuesday, Wednesday and Thursday plus 4 hours on Friday which aren't set. There is also a requirement to work additionally one Saturday morning every 4 weeks on a rotational basis. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
- Covering our IMS Coordinator when required which involves driving a company van to customer sites
Benefits
- A starting salary of £13.45 per hour plus bonus
- 32 days holiday inclusive of bank holidays
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About You
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- A full UK driving licence with the confidence to drive a van if required
Branch Sales Advisor - Part Time employer: Arco Limited
At Arco Professional Safety Services, we pride ourselves on being an exceptional employer that values the growth and development of our team members. Located in Bracknell, our vibrant work culture fosters collaboration and innovation, offering extensive training opportunities and a supportive environment where you can truly make a difference in safety training. With generous benefits including 32 days of holiday, a robust pension scheme, and community volunteering days, we ensure our employees feel valued and empowered to thrive in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Sales Advisor - Part Time
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Arco Limited, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Branch Sales Advisor - Part Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Arco Limited that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Arco Limited will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Arco Limited and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Arco Limited
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Arco Limited, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Arco Limited!
