At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a vibrant retail environment.
- Company: Join Arco, a market leader in health and safety products.
- Benefits: Earn £13.45 per hour, enjoy 32 days holiday, and access great discounts.
- Other info: Flexible hours with opportunities for personal and career development.
- Why this job: Be part of a dynamic team and grow your skills in a supportive setting.
- Qualifications: Retail experience and strong IT skills are a plus; training provided.
The predicted salary is between 27800 - 29000 € per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from our flagship branch in Hull. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. The Branch Sales Advisor role is a position for 36 hours a week over 5 days a week. The days and hours of work are 08:00 - 17:00 Monday, Tuesday, Wednesday and Thursday plus 4 hours on Friday which aren't set. There is also a requirement to work additionally one Saturday morning every 4 weeks on a rotational basis. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
- Covering our IMS Coordinator when required which involves driving a company van to customer sites
Benefits
- A starting salary of £13.45 per hour plus bonus
- 32 days holiday inclusive of bank holidays
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About You
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- A full UK driving licence with the confidence to drive a van if required
Branch Sales Advisor - Part Time employer: ARCO Limited
Arco is an exceptional employer, offering a vibrant work culture within our flagship Hull branch that prioritises customer service and employee development. With competitive pay, generous holiday allowances, and a commitment to personal growth through training and volunteering opportunities, we ensure our team members feel valued and supported in their careers. Join us to be part of a market-leading business that not only invests in your professional journey but also fosters a strong sense of community and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Sales Advisor - Part Time
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco. Understand their values, products, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering high levels of customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your sales drive! Think about times when you've successfully driven sales or improved customer loyalty. Whether it was through face-to-face interactions or over the phone, be prepared to discuss how you can bring that same energy to Arco.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. So, get your application in and let’s get the ball rolling!
We think you need these skills to ace Branch Sales Advisor - Part Time
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Branch Sales Advisor role. Highlight any customer service experience and sales achievements that show you can drive results. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you’re excited about working with us at Arco and how your skills align with what we’re looking for.
Showcase Your Customer Service Skills:Since this role is all about delivering high levels of customer service, make sure to include specific examples of how you've excelled in this area. We love hearing about your experiences and how you’ve built strong customer relationships!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our company culture there.
How to prepare for a job interview at ARCO Limited
✨Know Your Stuff
Before the interview, take some time to research Arco and the health and safety industry. Familiarise yourself with their products and services, especially personal protective equipment (PPE). This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Branch Sales Advisor, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you built relationships and drove sales, as these are crucial aspects of the job.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a big part of the role, come prepared with ideas on how you would approach this. Whether it’s through customer calling or leaflet distribution, having a few strategies in mind will demonstrate your proactive attitude and sales acumen.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow within the company.
