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For Companies At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a dynamic retail environment.
- Company: Join Arco, the UK's leading safety experts with a rich 140-year legacy.
- Benefits: Enjoy a competitive salary, generous holiday, and fantastic employee discounts.
- Why this job: Be part of a transformation journey while making a real impact on customer loyalty.
- Qualifications: Experience in retail and strong IT skills are preferred; we'll teach you the rest!
- Other info: Embrace a supportive culture that values diversity and offers excellent career growth.
The predicted salary is between 22000 - 30000 £ per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco has a fantastic opportunity for a full time Branch Sales Advisor to join the team, working from our store in Trafford Park. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. This is a Full time role working 40 hours per week - Monday to Friday 8.00am till 17.00pm, 1 in 4 Saturday Mornings will be required. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained.
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts.
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
Benefits
- A starting salary of £26,208 per annum
- 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we’ll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About You
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- Driving licence is preferred
About Us
With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We’re the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balancing the pressure to deliver sales growth and financial targets that are necessary to support the future growth.
Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together. Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.
Trade Counter Advisor in Stretford employer: Arco: Experts In Safety
Contact Detail:
Arco: Experts In Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Counter Advisor in Stretford
✨Tip Number 1
Get to know the company inside out! Research Arco's values, products, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering high levels of customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Show off your sales drive! Prepare to discuss how you've successfully driven sales in previous roles. Whether it was through face-to-face interactions or over the phone, having concrete examples will make you stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Arco team. Let’s get you that job!
We think you need these skills to ace Trade Counter Advisor in Stretford
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service, especially in a retail setting. We want to see how you've built relationships and driven sales in the past!
Tailor Your Application: Take a moment to customise your application for the Trade Counter Advisor role. Mention specific responsibilities from the job description that excite you and how you can contribute to our team at Arco.
Be Honest About Your Experience: Don’t worry if you’re not an expert in health and safety or PPE. Just be upfront about what you know and express your eagerness to learn. We value a growth mindset here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Arco: Experts In Safety
✨Know Your Stuff
Even if you’re not an expert in health and safety or PPE, it’s crucial to show that you’re eager to learn. Familiarise yourself with basic terms and concepts related to the industry. This will demonstrate your commitment and enthusiasm for the role.
✨Customer Service is Key
Since the role involves high levels of customer interaction, prepare examples from your past experiences where you’ve delivered excellent customer service. Think about how you built relationships and resolved issues, as this will resonate well with the interviewers.
✨Sales Savvy
Brush up on your sales techniques! Be ready to discuss how you’ve driven sales in previous roles, whether through face-to-face interactions or over the phone. Highlight any specific strategies you used to engage customers and close deals.
✨Show Your Team Spirit
Arco values collaboration, so be prepared to talk about how you work within a team. Share examples of how you’ve contributed to team success in the past, and express your willingness to support your colleagues in achieving shared goals.
