At a Glance
- Tasks: Provide expert technical advice and create accurate quotations for hose products.
- Company: Join Arco, the UK's leading safety experts with a proud 140-year legacy.
- Benefits: Enjoy 32 days holiday, discounts, and personal development opportunities.
- Other info: Inclusive culture that values your unique skills and experiences.
- Why this job: Be part of a dynamic team and make a real impact in a unique role.
- Qualifications: Curiosity, problem-solving skills, and a track record of great customer service.
The predicted salary is between 30000 - 40000 £ per year.
This Technical Sales Advisor is a Fixed Term Contract covering Maternity Leave. Our Hose division is one of our technically specialised parts of Arco. We design, specify, and supply a full range of industrial hose solutions for sectors such as oil and gas, manufacturing, marine, and construction. From high-pressure assemblies used offshore to bespoke hose configurations for unique industrial applications, our team ensures every product meets the highest standards of safety, reliability, and performance. We also produce custom-built hose assemblies, complete with testing and certification to ensure total confidence for our customers.
We’re looking for a Technical Sales Advisor to join our team. Once trained, you’ll be the go-to expert for complex and non-standard hose requirements. You’ll combine technical expertise with commercial awareness to create accurate, profitable quotations and deliver exceptional end-to-end customer service. This is a dynamic role where no two enquiries are the same. You’ll manage customer requirements via phone, email and internal systems, ensuring accuracy, efficiency and compliance every step of the way.
Key Responsibilities
- Provide accurate technical advice on hose products and assemblies
- Read and understand customer drawings and technical specifications
- Prepare accurate quotations and orders using our SAP system
- Deliver excellent customer service through phone, email, and internal systems
- Support with promotional activities and customer feedback processes
- Work collaboratively across teams to meet customer needs and business goals
Ideal Candidate
- A willingness to learn and be curious about how things work and enjoy problem-solving
- Communicates clearly and confidently
- Is organised, accurate, and eager to take on new challenges
- Previous knowledge or experience using SAP would be beneficial
- Track record of great customer service is essential
Benefits
- 32 days holiday inclusive of bank holidays
- Opportunity to purchase 5 additional days annual leave each calendar year (subject to qualifying salary)
- 2 fully paid Community Volunteering days every year
- An excellent pension and Life Assurance scheme
- A huge range of high street retailer discounts to help with cost of living via MyArco Perks
- Free, 24-hour access to our Employee Assistance Programme
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About Us
With a proud 140-year legacy, you’ll be part of something special when you join the UK’s leading safety experts. As the only integrated safety products and services business, Arco’s size, scale and reputation are why we have such an impressive portfolio of satisfied customers. It’s an exciting time for us, and whatever your role, you’ll play a part in Arco’s journey to become more profitable and sustainable. To drive a performance culture, we consistently invest in our people to ensure we push for shared success. We respect and value everyone’s unique skills, experience and ideas so you’ll have ample opportunity to help shape our future growth and be rewarded for delivering against our targets. At Arco, inclusion means ensuring everyone feels valued, respected and able to be their best. We celebrate the unique skills, experiences and perspectives each colleague brings, and we’re committed to creating a supportive environment where everyone can thrive. As part of our journey to everyday inclusion, we recognise that individual needs may vary. If you require any reasonable adjustments or additional support during the recruitment process, please let us know. Be Safe, Be Yourself, Be Your Best.
Technical Sales Advisor in Kingston upon Hull employer: Arco: Experts In Safety
Contact Detail:
Arco: Experts In Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Advisor in Kingston upon Hull
✨Tip Number 1
Get to know the company inside out! Research Arco's products, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills align with the Technical Sales Advisor role. Highlight your problem-solving abilities and customer service experience to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Arco.
We think you need these skills to ace Technical Sales Advisor in Kingston upon Hull
Some tips for your application 🫡
Show Your Technical Know-How: When you're writing your application, make sure to highlight any technical expertise you have, especially related to hose products or similar industries. We want to see how your skills can help us deliver top-notch service to our customers.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Technical Sales Advisor role. Mention your experience with customer service and any relevant software like SAP to catch our eye.
Be Clear and Concise: We appreciate clarity! Make sure your application is well-structured and easy to read. Use bullet points where necessary and keep your sentences straightforward. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Arco: Experts In Safety
✨Know Your Products
Familiarise yourself with the range of industrial hose solutions that Arco offers. Understand the technical specifications and applications of different hose products, as this will help you provide accurate advice during the interview.
✨Master the SAP System
If you have previous experience with SAP, brush up on it before the interview. If not, do some research on how it works and be ready to discuss how you would approach learning it quickly. This shows your willingness to adapt and learn.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled complex enquiries and ensured customer satisfaction, as this is crucial for the Technical Sales Advisor role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the types of challenges faced in the role, and how success is measured. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.