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For Companies At a Glance
- Tasks: Deliver top-notch customer service and drive sales in a unique retail environment.
- Company: Join Arco, the UK's leading safety experts with a 140-year legacy.
- Benefits: Enjoy competitive pay, generous holiday, discounts, and personal development opportunities.
- Why this job: Be part of a transformation journey while making a real impact on customer loyalty.
- Qualifications: Retail experience and strong IT skills are preferred; we'll teach you the rest!
- Other info: Flexible part-time hours with a supportive and inclusive team culture.
The predicted salary is between 11000 - 14000 £ per year.
About The Role
Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from our store in Darwen. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability. This is a part time role working 20 hours per week - Monday 8am-5pm, Tuesday 8am-5pm, Wednesday 12pm-5pm. Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.
Key Responsibilities
- Providing high levels of customer service and build strong customer relationships
- Supporting with opening accounts, providing quotations and customer account management
- Driving sales through customer calling, leaflet distribution and other sales activity
- Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
- Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
- Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
- Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
- Complying with and being an advocate for Health & Safety and Security at all times
Benefits
- A starting salary of £13,104 per annum
- 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
- 2 fully paid Community Volunteering days every year
- An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
- A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
- Free, 24-hour access to our Employee Assistance Programme
- Health Cash Plan where we’ll reimburse up to 100% of everyday healthcare costs
- Access to our Learning Management System, to support your personal and career development
- Long-term service awards – we’re proud to have employees who have worked for us for 40 years
About You
- Experience of working face to face with customers, preferably in a retail environment
- Experience of sales, either over the phone or face to face
- Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
- Driving licence required
About Us
With a 140‑year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We’re the expert safety partner with a unique mix of specialist expertise and practical real‑life industry knowledge. We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balancing the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.
Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.
Branch Sales Advisor - Part Time in Darwen employer: Arco: Experts In Safety
Contact Detail:
Arco: Experts In Safety Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Sales Advisor - Part Time in Darwen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Arco. Understand their values, products, and what makes them unique in the health and safety industry. This will help you tailor your answers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering high levels of customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show your sales drive! Think of ways you've successfully driven sales in previous roles or how you would approach it in this position. Whether it's through customer calling or engaging with customers face-to-face, be prepared to discuss your strategies.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up at Arco. Don’t miss out!
We think you need these skills to ace Branch Sales Advisor - Part Time in Darwen
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in providing excellent customer service. We want to see how you've built relationships with customers in the past, so share specific examples that demonstrate your ability to connect and engage.
Tailor Your Application: Take a moment to customise your application for the Branch Sales Advisor role. Use keywords from the job description to show us that you understand what we're looking for and how you fit into our team.
Be Honest About Your Experience: Don’t worry if you’re not an expert in health and safety or PPE. Just be upfront about your experience and express your eagerness to learn. We value a positive attitude and a willingness to grow just as much as prior knowledge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Arco: Experts In Safety
✨Know Your Customer Service Basics
Since the role involves delivering high levels of customer service, brush up on your customer service skills. Think about past experiences where you’ve successfully handled customer queries or complaints, and be ready to share those examples during the interview.
✨Familiarise Yourself with Sales Techniques
As a Branch Sales Advisor, driving sales is key. Research common sales techniques and think about how you can apply them in a retail environment. Be prepared to discuss how you would approach sales activities like customer calling or leaflet distribution.
✨Understand the Company Culture
Arco values collaboration and performance. Familiarise yourself with their behaviours: Care, Collaborate, Perform, and Deliver. During the interview, demonstrate how you embody these values through your past experiences and how you can contribute to their culture.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or company goals. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.